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Sail POS & Focus POS: A customer reports two charges for one visit - don't refund right away
Sail POS: Terminals
Summary. Walks through why a suspected duplicate charge is usually not a real error, why it shouldn't be treated as an emergency or refunded on the spot, and what to actually do (and when) if it turns out to be a genuine duplicate. Applies to. Sail POS and Fo...
Sail POS & Focus POS: A customer reports two charges for one visit - don't refund right away
Focus POS User Guide
Summary. Walks through why a suspected duplicate charge is usually not a real error, why it shouldn't be treated as an emergency or refunded on the spot, and what to actually do (and when) if it turns out to be a genuine duplicate. Applies to. Sail POS and Fo...