How to use Shift Hub
This document will explain how to use ShiftHub to give away shifts or swap them with another employee.
"My ShiftHub is a place where you can swap and give away shifts between you and other co-workers. Once a co-worker accepts a shift from you, it is then sent to your manager for approval."
To get to your ShiftHub
- Log into Scheduling
- Click the dropdown next to your name in the top right corner.
- Click on My ShiftHub
When you first log in, "Shift Swapping" will be highlighted along the top
In the top half of the screen you will see "My Shift Swap Requests" This will show you all requests you have out there for future shifts, and will let you know the status of each request (waiting for co-worker to accept, Waiting for manager approval, or Approved)
In the bottom half of the screen you will see "Co-worker shift swap requests." This will show you any shifts that co-workers are requesting to swap with you. Here you can
To make a new request click on "Create Shift Swap Request"
This feature lets you swap your shift with a co-worker in the same job role. Create
Once you create your request, and the co-worker can approve or reject it. If approved, your manager will review and give final approval.
In the top dropdown, select the shift you'd like to give up (Note, this will only show you shifts that are eligible to give away. If you have already swapped or given up a shift, it will not be shown here because it can not be given away again)
Once you select the shift you want to give up, use the bottom dropdown to select the co-workers shift that you would like to swap with. (Note: This drop down will only show you eligible shifts to swap with. If you are giving up a server shift, it will only show you other serving shifts. If you give up a managing shift, it will only show you other managing shifts.)
Once you find one, click "Send request"
"Your shift swap request has been submitted and is pending approval of your co-worker and manager."
"You cannot swap shifts on this day, you're already scheduled to work on Wed, Dec 17 5:00 PM - 11:00 PM."
Your co-worker will receive a text message or email asking to swap.
They can click on the link to bring them directly to their ShiftHub to accept or reject the request
When they log in, they will look at the bottom half of the screen under "Co-worker shift swap requests."
They can select the request and either double click or click on Review request to open it.
At the bottom of that pop-up, they can click on "Accept shift swap" or "Reject shift swap" (Note: Once they make a selection they can not change it)
Then the status will change to "waiting on Managers review"
If they reject it, you will receive a text message (or email) that they have rejected it. And you are still responsible for the shift. You can either work it, or find someone else to swap with.
If they accept it, you will receive a text (or email) that they have accepted it
***Please note that the shift still belongs to you until the co-worker has accepted it, and the manager has approved it. If at either point one of them reject or deny the shift swap, you will still be responsible to come in for your shift. or find someone else to cover it.