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ACH Re-Authorization, Bank Letter, and ACH Identifiers

Training Requirements (Prerequisites)

 

Ticket - Initiation Summary
  1. See full instructions on Ticket Processing
  2. Phone Script - New or Existing Ticket
  3. Payment review for new tickets - Check Terms
  4. Ticketing - Enter all required fields.
  5. Update or Close out ticket - Detailed comments in the ticket

Troubleshooting Process 

What is and is not your responsibility.
  • 1

 

Live Support Trouble Shooting Guide  

Symptom

Possible Cause

Remedy

Validation


 

 




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