PCI Compliance for EVPay™
Introduction
Most EVPay compliance steps for PCI take just 10-15 min.
What is PCI?
Payment cardCard industryIndustry Data Security Standards (PCI)PCI DSS) compliance is mandated by credit card companies and the payment network to help ensure the security of credit card transactions inand thecardholder payments industry.data. It exists to protect cardholders from having their sensitive card data stolen and subsequently used without their consent.
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Who is Required to complete it?
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What regardlessis ofthe how muchbenefit or howcost?
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Overview
This guide will assist you with the login and profile questions for your business. This form will not provide answers to the questionnaire and only the merchant can complete the questionnaire. We are not authorized to complete this questionnaire for you and this is not legal or compliance advice.
You should expect this form to take about 45-90 minutes to complete.
This applies if you're using any of the following products:
Integrated Point-of SaleE-Commerce Website (fully/partially developed by yourself or third-party developer)
Step-by-Step Guide:
Step 1 - Login to MX Merchant
Click the link in the email from noreply@mxmerchant.com or go to www.mxmerchant.com
You must use the Google Chrome web browser. Other web browsers are not fully supported for all features and may cause technical issues.
Then, login using your existing username and password. If you forgot your password, click the "Forgot Password" link to reset. If you forgot your username or are having another issue/error, call or email us:
Step 2 - Select Location
If you only have one location, skip to Step 3.
If you have more than one location, verify you are connected to the right account. You may have to edit your "Location". To do this, select the 
in the top right-hand corner. Select "Edit" next to "Location". A pop-up will appear. Search for the correct location by name. Select the checkbox next to the correct location and hit "Save".
Please note, that many merchants have both an in-person, “Brick & Mortar” account as well as an online, “e-Commerce” account. Ensure you have the proper account selected before you begin.
Step 3 - Enable Application
In the lefthand menu, select 
. A grid layout will appear.
Navigate to the app titled "Sysnet Global Solutions". On the app, in the lower righthand corner, select 
.
An activation confirmation message will appear. Select "OK".
A green bar will appear at the top of your web browser window confirming the app has successfully been activated.
On the app, you should now see the 
button where the 
button was before. This means the app is now activated.
Step 4 - Create Your Account
The application has been activated, but you must create an account. For security, you will be required to re-login after creating your account for the first time.
Hover over the Sysnet app with your mouse. Click 
. You will be redirected to a webpage at https://pciprotection.com.
Create a username and password by selecting "Register" and following the prompts.
A pop-up confirming you are integrating your compliance into your online portal will appear. Select "Allow". You will be redirected back to the "Apps" page of your MX Merchant account.
Like before, hover over the Sysnet app with your mouse. Click .
Step 5 - Complete Your Compliance
Your dashboard will show “Not compliant” and three boxes for:
- Your Business Profile
- Be Scan Compliant
- Complete Security Assessment
You'll start with the business profile. Correctly answering the business profile is critical – if the wrong profile is selected, your security assessment or “questionnaire” will not be accurate to your business.
Step 6 - Business Profile: SAQ-A
The following outlines the questions for a business profile of SAQ-A. This is PCI DSS' simplest classification and applies to customers that are using EVPay.
If you are using an on-premise payment terminal such as a card reader or Point-of-Sale that is connected to your EVPay Merchant ID (MID), this SAQ-A will not apply to you. Please contact us for assistance.
SAQ-A Business Profile Q&A:
Q: Does your organization provide payment related services, have access to credit card information for another company's customers, or provide services that could impact the security of credit card information for another organization?
A: No
Q. Select your processing method:
A. Check "Pay by Link"
Q. Your Pay By Link solution provider
A. MX Merchant Gateway
Q. Does your business electronically store credit card numbers?
A. No
Do not keep credit card information in electronic files unless you have a compelling business reason to store the information. In most cases, you will reduce the level of effort required to comply with the PCI standard if you do not electronically store credit card numbers after authorization.
Q. Do you agree with the above statements?
A. Yes
Q. Your company policy for information security
A. I already have an Information Security Policy in place that covers ALL of the relevant clauses of the Payment Card Industry Data Security Standard (PCI DSS)
Q. All media (electronic and hard copy) is physically secured (including but not limited to computers, removable electronic media, paper receipts, paper reports, and faxes), as listed below:
A. Yes
Q. All of the proper controls are in place as listed, to ensure that only those who need access are granted such access:
A. Yes
Q. All requirements involving service providers, as listed, are being met
A. Yes
Q. All password standards are followed as listed
A. Yes
Q. All software and related system components are kept patched and updated, as listed, in order to provide protection from attack:
A. Yes
Q. Do you enforce a minimum password length of seven characters, containing both numeric and alphabetic characters, for user accounts on all POS devices, computers and systems in your business?
A. Yes
If the resulting SAQ bullet points do not match your business, please email us to review together: support@ingageipayments.com
Step 7 - Security Assessment
Complete the "Security Assessment" by answering all questions accurately and honestly.
The questionnaire CANNOT be passed without answering "yes" to all questions. There is a deopdown at the top of teh page to filter questions which have not been answered "yes". If you require additional information to support these questions, the PCI Protection website includes a support line (which is not INGAGE) that can assist you.
The basic SAQ-A profile means that your business does not directly handle cardholder data or Sensitive Authentication Data (SAD) which means the Security Assessment may have questions that do not apply to you. If you select "N/A" on an answer it will require a short response. A simple response such as "This does not apply to us" will suffice.
Step 8 - Scan
If the above Business Profile resulted in your SAQ-A classification then the "Scan" section which may have been present in the middle of the page should no longer be visible as it does not apply to you. If you are still be required to complete the scan after successfully completing the business profile and self-assessment as described above, please contact us for assistance.
Need Help?
If you have any questions with this guide or need other payment-related support, please email us at payments@ingageit.com.
Thank you!