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PCI Compliance

Payment card industry (PCI) compliance is mandated by credit card companies to help ensure the security of credit card transactions in the payments industry. It exists to protect cardholders from having their sensitive card data stolen and subsequently used without their consent.

As a merchant who is qualified to accept card payments, you must attest to your compliance, regardless of how much or how often you accept credit cards, even if not at all!

This guide will assist you with the login and profile questions for your business. This form will not provide answers to the questionnaire and only the merchant can complete the questionnaire. We are not authorized to complete this questionnaire for you and this is not legal or compliance advice. 

You should expect this form to take about 45-90 minutes to complete.

This applies if you're using any of the following products:
  • Integrated Point-of Sale
  • E-Commerce Website (fully/partially developed by yourself or third-party developer)

Step-by-Step Guide:

Step 1 - Login to MX Merchant

You must use the Google Chrome web browser. Other web browsers are not fully supported for all features and may cause technical issues. 

Then, login using your existing username and password. If you forgot your password, click the "Forgot Password" link to reset. If you forgot your username or are having another issue/error, call or email us:

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Step 2 - Select Location

If you only have one location, skip to Step 3.

If you have more than one location, verify you are connected to the right account. You may have to edit your "Location". To do this, select the  image.png  in the top right-hand corner. Select "Edit" next to "Location". A pop-up will appear. Search for the correct location by name. Select the checkbox next to the correct location and hit "Save". 

Please note, that many merchants have both an in-person, “Brick & Mortar” account as well as an online, “e-Commerce” account. Ensure you have the proper account selected before you begin.

Step 3 - Enable Application

In the lefthand menu, select image.png. A grid layout will appear. 

Navigate to the app titled "Sysnet Global Solutions". On the app, in the lower righthand corner, select image.png.

An activation confirmation message will appear. Select "OK".

A green bar will appear at the top of your web browser window confirming the app has successfully been activated. 

On the app, you should now see the image.png button where the image.png button was before. This means the app is now activated. 

Step 4 - Create Your Account

The application has been activated, but you must create an account. For security, you will be required to re-login after creating your account for the first time.

 

Hover over the Sysnet app with your mouse. Click image.png. You will be redirected to a webpage at https://pciprotection.com. 

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Create a username and password by selecting "Register" and following the prompts. 

A pop-up confirming you are integrating your compliance into your online portal will appear. Select "Allow". You will be redirected back to the "Apps" page of your MX Merchant account.

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Like before, hover over the Sysnet app with your mouse. Click image.png.

Step 5 - Complete Your Compliance

Your dashboard will show “Not compliant” and three boxes for:

  1. Your Business Profilea3f960e5-99d4-44cb-b289-405247af9c1b.png
  2. Be Scan Compliant
  3. Complete Security Assessment

You'll start with the business profile. Correctly answering the business profile is critical – if the wrong profile is selected, your security assessment or “questionnaire” will not be accurate to your business. 

Step 6 - Business Profile

Under "Your business profile", select "Manage".

Follow the prompts.

 


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