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Release 2023.8.3 "Viper"

Notes: **This release WILL require you to update your handheld to version 2023.8.3**

For your Knowledge:

Daily Close Failure Email

There are a couple different reason why the Daily Close would fail. They depend on the setting you have configured for closing. 

Here are the the settings:

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  1. If the Open tables strategy is set to "Rollover to the Next Day" Then the only reason you'd have the close not go through is if you have a table with partial payments
    1. You will receive an email that says:
      Sally Server has tables with partial payments.
      Table: 2 (3402)
      Table 4 (3416)
    2. This will happen if guest 1 paid for their meal and guest 2 left without paying. A check can not roll to the next business day if 1 or more parties have paid for their meal and 1 has not.
    3. You will need to log into a terminal, and either pay out the open seat, or transfer that guest to a new table on its own


  2. If the Open Tables Strategy is "Stop the Close" Then if there are any open tables the close will not go thru 
    1. You will receive an email that says:
    2. Sally Server has 1 open table. Please close table and try again
  3. Unadjusted Tips
    1. Sally Server has 1 unadjusted tip. Please adjust tip and try again


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