Release 2023.8.3 "Viper"

Notes: **This release WILL require you to update your handheld to version 2023.8.3**

For your Knowledge:

Daily Close Failure Email

There are a couple different reason why the Daily Close would fail. They depend on the setting you have configured for closing. 

Here are the the settings:

         

1. If the Open tables strategy is set to "Rollover to the Next Day" Then the only reason you'd have the close not go through is if you have a table with partial payments
   1. You will receive an email that says:
      Sally Server has tables with partial payments.
      Table: 2 (3402) *That is the table number and Order ID number
      Table: 4 (3416)
   2. This will happen if guest 1 paid for their meal and guest 2 left without paying. A check can not roll to the next business day if 1 or more parties have paid for their meal and 1 person has not.
   3. You will need to log into a terminal, and either pay out the open seat, or transfer thatthe guest to a new table on its own. So that the paid for portion can close like normal.normal, and the open portion can roll to the next day.
      1. (for instruction on how to transfer a selected guest, go to the "Flamingo" release.
         
   4. As soon as the partial payment is taken care of, you can go into functions and click the DAILY CLOSE button to close it manually. 
      
      
2. If the Open Tables Strategy is "Stop the Close" Then if there are any open tables the close will not go thru 
   1. You will receive an email that says:
   2. Sally Server has 1 open table. Please close table and try again
   3. You will need to log into a terminal, find Sally's open table, and decide what to do with it.  Either close it to cash, or comp it. As soon as the table is closed out, you can go into functions and click the DAILY CLOSE button to close it manually. 
      
      
3. If you do not have the checkbox checked for "Ignore Unadjusted TipsTips"
   1. Sally Server has 1 unadjusted tip. Please adjust tip and try again