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Release 2026.7.2 "Trojan Horse"

Notes: This release consists of 5 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about.

**This release will NOT require a handheld update**

**This release WILL require a handheld update to version 2026.7.2**

If you would like any additional information or help setting up any of these new features, please contact support at:
Support@ingageit.com or call (612) 861-5277

Improvements

1. Two New Online Ordering Menu Themes

  • Two new menu display themes have been added to Online Ordering, giving you more control over how your menu looks to guests. There are now three themes to choose from.
    • Note: As of this release, all locations will automatically switch to the Item Card theme. If you'd prefer a different theme, it can be changed in Backoffice --> POS --> Online Ordering --> Design --> Menu Theme dropdown.

2026-07-22_13-33-44.png

  • List View (previous default)
    • Two columns
    • Description area grows to fit the full description
    • Smaller photo

image.png

  • Item Card (new default)
    • Two columns
    • Descriptions display up to two lines before showing an ellipsis (...) so guests know there is more to read when they click in
    • All item cards are the same size, creating a clean, uniform appearance
    • Larger photo on the right side of each item

image.png

  • Photo Card (new)
    • Three columns
    • Descriptions display up to three lines before showing an ellipsis (...)
    • Cards in the same row stay the same height for a consistent layout
    • Photo is the main focal point at the top of the card

image.png

2. Kitchen Modifier Sequencing

 

 

 

 

 

3. 28 Additional New Actions

  • This release continues the rollout of new actions that began in the previous release. An additional 28 actions are being added this sprint, with more still to come.
  • As a reminder, an Action is a single step that performs a specific function, and a Shortcut is a button made up of one or more actions. Actions without a checkmark in the "Can it be used in a Shortcut" column can still be placed directly on a screen as a standalone button — they just can't be combined into a shortcut with other actions.
  • Below is a table with the new actions included in this release, covering the action name, what it does, whether it can be used in a Shortcut, and which devices it supports.

 

Action Name Group What it does Available in Shortcuts Available on Terminals Available on Handheld
Set Course Kitchen & Firing Sets the kitchen course on the selected items — pick a course, clear it, or prompt at runtime.
Set As App Kitchen & Firing Sets, clears, or toggles the 'As App' (appetizer) flag. Setting it clears 'Later'.
Set Later Kitchen & Firing Sets, clears, or toggles the 'Later' flag. Setting it clears 'As App'.
Set No Make Kitchen & Firing Sets, clears, or toggles the 'No Make' flag on the selected items.
Set Shared Kitchen & Firing Sets, clears, or toggles the 'Shared' flag on the selected items.
Hold / Fire Kitchen & Firing Holds, Fires, Refires, or toggles hold/fire on the selected items. Hold can use a set time or prompt for one.
Fire Course Kitchen & Firing Saves the order and fires a course to the kitchen — a set course or prompt.
Re-Fire Order Kitchen & Firing Re-fires every already-printed item on the order to the kitchen. Needs the Re-Fire Items permission.
Send to Kitchen Kitchen & Firing Sends the order to the kitchen. Optionally stay on the order afterward.
Lookup Customer Terminal & Session Searches for a customer and attaches them to the order, or creates one. Needs an open order.  
Open Last Order Terminal & Session Opens the last order worked at this terminal. Prompts to save first.    
Open Calculator Terminal & Session Opens the on-screen calculator.    
Check Gift Card Balance Terminal & Session Prompts for a gift card and shows its balance.    
Refresh Cache Terminal & Session Re-syncs this terminal's data from the server. Logs out when done — use it as the last step.    
Toggle Price Levels Terminal & Session Prompts to turn a quick-toggle price level on or off for this terminal.    
Time Clock Terminal & Session Clocks the current user in or out. Clocking out logs them out.    
Daily Report Reports Previews and prints the location's Daily Report.    
Server Report Reports Previews and prints a Server Report. The all-users permission lets you pick any server.    
Assign Drawer Cash & Money Assigns a cash drawer. With the right permission, to another user.    
Pay In Cash & Money Records a cash pay-in (amount + note), opens the drawer, and prints a slip.    
Pay Out Cash & Money Records a cash pay-out (amount + note), opens the drawer, and prints a slip.    
Cash Paid Cash & Money Records a server-to-server cash payment (settlement). Servers only.    
Cash Received Cash & Money Records a server-to-server cash receipt (settlement). Servers only.    
Submit Tipout Cash & Money Submits a tip-out to another server. Tippable employees only.    
Transfer Guests Transfer Moves the selected guest(s) and their items to another order.    
Transfer Items Transfer Moves the selected items to another order.    
Transfer & Combine Transfer Combines one or more other orders into this one.    
Transfer Open Orders Transfer Moves all of your open orders to another server.    

Fixes

  1. Fixed an issue where occasionally one item on a KVS ticket would not appear, even though it was sent to the kitchen with the rest of the order.
  2. Fixed an issue in the POS tab item filter where selecting "Inactive" items would expand the entire item list instead of only the category currently open.
  3. Fixed an issue where cook time percentage location overrides were not being applied. The system was only using the default setting instead of the location-specific one.
  4. Fixed an issue where pressing and holding on the Table View or Order View screen would sometimes ring in an item in the background unintentionally.
  5. Increased the Offline Credit Card reconciliation timeout from 2 minutes to 30 minutes.
  6. Fixed an issue where item filters were not functioning correctly when used with Rewards.