Release 2026.7.2 "Trojan Horse"

Notes: This release consists of 5 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about.

**This release will NOT require a handheld update**

**This release WILL require a handheld update to version 2026.7.2**

If you would like any additional information or help setting up any of these new features, please contact support at:
Support@ingageit.com or call (612) 861-5277

Improvements

1. Two New Online Ordering Menu Themes

List View (previous default)
- Two columns
- Description area grows to fit the full description
- Smaller photo

Item Card (new default)
- Two columns
- Descriptions display up to two lines before showing an ellipsis (...) so guests know there is more to read when they click in
- All item cards are the same size, creating a clean, uniform appearance
- Larger photo on the right side of each item

Photo Card (new)
- Three columns
- Descriptions display up to three lines before showing an ellipsis (...)
- Cards in the same row stay the same height for a consistent layout
- Photo is the main focal point at the top of the card

2. Modifier Type Print Sequencing

You can now optionally assign a Print Sequence number to modifier types. When set, the kitchen ticket and KVS will group like modifier types together regardless of the order they were rung in on the terminal — making tickets easier and faster to read in the kitchen.
To set a print sequence, go to Backoffice --> POS --> Modifiers --> Modifier Types --> click the pencil to edit a modifier type --> click the pencil next to the modifier name --> enter a number in the Print Sequence field.
Modifier types with lower numbers will appear first. Modifier types without a sequence number will appear at the end.

Example: A pizza is rung in on the terminal as: Half 1 Bacon, No Raw Mushrooms, Whole Jalapeños, Half 2 Black Olives. With sequencing configured, the kitchen ticket will display them grouped by type: Whole Jalapeños, Half 1 Bacon, Half 2 Black Olives, No Raw Mushrooms.

3. 28 Additional New Actions

This release continues the rollout of new actions that began in the previous release. An additional 28 actions are being added this sprint, with more still to come.
As a reminder, an Action is a single step that performs a specific function, and a Shortcut is a button made up of one or more actions. Actions without a checkmark in the "Can it be used in a Shortcut" column can still be placed directly on a screen as a standalone button — they just can't be combined into a shortcut with other actions.
Below is a table with the new actions included in this release, covering the action name, what it does, whether it can be used in a Shortcut, and which devices it supports.

Action Name	Group	What it does	Available in Shortcuts	Available on Terminals	Available on Handheld
Set Course	Kitchen & Firing	Sets the kitchen course on the selected items — pick a course, clear it, or prompt at runtime.	✓	✓	✓
Set As App	Kitchen & Firing	Sets, clears, or toggles the 'As App' (appetizer) flag. Setting it clears 'Later'.	✓	✓	✓
Set Later	Kitchen & Firing	Sets, clears, or toggles the 'Later' flag. Setting it clears 'As App'.	✓	✓	✓
Set No Make	Kitchen & Firing	Sets, clears, or toggles the 'No Make' flag on the selected items.	✓	✓	✓
Set Shared	Kitchen & Firing	Sets, clears, or toggles the 'Shared' flag on the selected items.	✓	✓	✓
Hold / Fire	Kitchen & Firing	Holds, Fires, Refires, or toggles hold/fire on the selected items. Hold can use a set time or prompt for one.	✓	✓	✓
Fire Course	Kitchen & Firing	Saves the order and fires a course to the kitchen — a set course or prompt.	✓	✓	✓
Re-Fire Order	Kitchen & Firing	Re-fires every already-printed item on the order to the kitchen. Needs the Re-Fire Items permission.	✓	✓	✓
Send to Kitchen	Kitchen & Firing	Sends the order to the kitchen. Optionally stay on the order afterward.	✓	✓	✓
Lookup Customer	Terminal & Session	Searches for a customer and attaches them to the order, or creates one. Needs an open order.	✓	✓
Open Last Order	Terminal & Session	Opens the last order worked at this terminal. Prompts to save first.		✓
Open Calculator	Terminal & Session	Opens the on-screen calculator.		✓
Check Gift Card Balance	Terminal & Session	Prompts for a gift card and shows its balance.		✓
Refresh Cache	Terminal & Session	Re-syncs this terminal's data from the server. Logs out when done — use it as the last step.		✓
Toggle Price Levels	Terminal & Session	Prompts to turn a quick-toggle price level on or off for this terminal.		✓
Time Clock	Terminal & Session	Clocks the current user in or out. Clocking out logs them out.		✓
Daily Report	Reports	Previews and prints the location's Daily Report.		✓
Server Report	Reports	Previews and prints a Server Report. The all-users permission lets you pick any server.		✓
Assign Drawer	Cash & Money	Assigns a cash drawer. With the right permission, to another user.		✓
Pay In	Cash & Money	Records a cash pay-in (amount + note), opens the drawer, and prints a slip.		✓
Pay Out	Cash & Money	Records a cash pay-out (amount + note), opens the drawer, and prints a slip.		✓
Cash Paid	Cash & Money	Records a server-to-server cash payment (settlement). Servers only.		✓
Cash Received	Cash & Money	Records a server-to-server cash receipt (settlement). Servers only.		✓
Submit Tipout	Cash & Money	Submits a tip-out to another server. Tippable employees only.		✓
Transfer Guests	Transfer	Moves the selected guest(s) and their items to another order.		✓
Transfer Items	Transfer	Moves the selected items to another order.		✓
Transfer & Combine	Transfer	Combines one or more other orders into this one.		✓
Transfer Open Orders	Transfer	Moves all of your open orders to another server.		✓

Fixes

Fixed an issue where occasionally one item on a KVS ticket would not appear, even though it was sent to the kitchen with the rest of the order.
Fixed an issue in the POS tab item filter where selecting "Inactive" items would expand the entire item list instead of only the category currently open.
Fixed an issue where cook time percentage location overrides were not being applied. The system was only using the default setting instead of the location-specific one.
Fixed an issue where pressing and holding on the Table View or Order View screen would sometimes ring in an item in the background unintentionally.
Increased the Offline Credit Card reconciliation timeout from 2 minutes to 30 minutes.
Fixed an issue where item filters were not functioning correctly when used with Rewards.