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Credit Card Re-Apply

This document will show you different scenarios to use Credit Card Re-Apply.

Things to keep in mind:

  • Think of credit card Re-Apply as selecting a card again from a list of stored cards for that day. 

  • If you select

    Select a card to make an additional payment or a refund, the customer will see two payments. 
    • It is not adjusting the amount of the current one. It is a separate payment.
  • Currently we only store Credit cards for the SAME DAY

These scenarios are for SAME DAY payments. 

Used the wrong credit card on the wrong table

Step#1: Void the credit card transaction on the wrong table

Step #2: Open the correct table, Go to the payment screen, Select "Credit Card Re-Apply" Button, (because there is no payment on this table yet, All of your payments should be in the list) find the card you're looking for and select it to use that card to pay for this table

 

 

Paid for the wrong seat on a table

Step #1: Void the credit card transaction on the wrong seat

Step #2: Go to the payment screen, Select the correct seat, Select "Credit Card Re-Apply" Button, (because you already used that card on this table it should be listed) select the card to use it to pay for this seat

 

 

Paid for all seats but meant to pay for only 1

Step #1: Void the credit card transaction on this table. (The table should automatically split back out by seat)

Step #2: Go to the payment screen, Select the correct single seat, Select "Credit Card Re-Apply" Button, (because you already used that card on this table it should be the only one listed) select it to use that card to pay for this single seat

 

 

Add something to an order that has already been paid for

Option #1

Step #1: Start a new order, ring in the new items.

Step #2: Go to the payment screen, Select "Credit Card Re-Apply" Button, (because there is no payment on this table yet, All of your payments should be in the list), find the card you're looking for and select it to use that card to pay for this table

 

Option #2

Step #1: Find the already closed table. Add the new items.

Step #2: Go to the payment screen, Select "Credit Card Re-Apply" Button, (because you already used that card on this table it should be listed). Select it to make another payment using this card.

 

Void something on a table that has already been paid for

Option #1

Step #1: Void/comp/discount the item(s) that need to be. The balance will be negative

Step #2:  Go to the payment screen, Select "Credit Card Re-Apply" Button, (because you already used that card on this table it should be listed). Select it to make refund the negative balance to this card.

 

Option #2

Step #1: Void the credit card transaction on this table

Step #2: Void/comp/discount the item(s) that need to be. Go to the payment screen, Select "Credit Card Re-Apply" Button, (because you already used that card on this table it should be listed). Select it to make another payment with the new amount using this card.

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