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Credit Card Re-Apply

This document will show you different scenarios to use Credit Card Re-Apply.

Things to keep in mind:

  • Think of credit card Re-Apply as selecting a card again from a list of stored cards for that day. 
  • If you Select a card to make an additional payment or a refund, the customer will see two payment transactions. 
    • It is not adjusting the amount of the current one. It is a separate transaction.
  • Currently we only store Credit cards for the SAME DAY

Used the wrong credit card on the wrong table

  1. Void the credit card transaction on the wrong table
  2. Open the correct table
  3. Go to the payment screen
  4. Select "Credit Card Re-Apply" Button - because there is no payment on this table yet, the ALL payments checkbox should be checked by default. So you will see all of your payments in the list.
  5. Find the card you're looking for and select it to use that card to pay for this table

Paid for the wrong seat on a table

  1. Void the credit card transaction on the wrong seat
  2. Go to the payment screen
  3. Select the correct seat
  4. Select "Credit Card Re-Apply" Button - because there are payments already on this table this list should only show the credit cards used on this table. 
  5. Select the card to use it to pay for this seat

Paid for all seats but meant to pay for only 1

  1. Void the credit card transaction on this table. (The table should automatically split back out by seat)
  2. Go to the payment screen
  3. Select the correct single seat
  4. Select "Credit Card Re-Apply" Button - because there are payments already on this table this list should only show the credit cards used on this table. 
  5. Select the card to pay for this single seat

Add something to an order that has already been paid for

Option #1

  1. Start a new order, Ring in the new item(s).
  2. Go to the payment screen
  3. Select "Credit Card Re-Apply" Button - because there is no payment on this table yet, the ALL payments checkbox should be checked by default. So you will see all of your payments in the list.
  4. Find the card you're looking for and select it to use that card to pay for this table

Option #2

  1. Find the already closed table
  2. Add the new item(s).
  3. Go to the payment screen
  4. Select "Credit Card Re-Apply" Button - because there are payments already on this table this list should only show the credit cards used on this table. 
  5. Select the card to make another payment using this card.

 

Void something on a table that has already been paid for

Option #1

  1. Void/comp/discount the item(s) that need to be. The balance will be negative.
  2. Go to the payment screen
  3. Select "Credit Card Re-Apply" Button - because there are payments already on this table this list should only show the credit cards used on this table. 
  4. Select the card to refund the negative balance to this card.

Option #2

  1. Void the credit card transaction on this table
  2. Void/comp/discount the item(s) that need to be.
  3. Go to the payment screen
  4. Select "Credit Card Re-Apply" Button - because there are payments already on this table this list should only show the credit cards used on this table. 
  5. Select the card to make another payment with the new amount using this card.
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