Skip to main content

Credit Card Re-Apply

This document will show you different scenarios to use Credit Card Re-Apply.

Things to keep in mind:

  • Think of credit card Re-Apply as selecting a credit card again from a list of stored cards for that day. 
  • If you Select a card to make an additional payment or a refund, the customer will see two payment transactions. 
    • It is not adjusting the amount of the current one. It is a separate transaction.
  • Currently we only store Creditcredit cards for the SAME DAY

Used the wrong credit card on the wrong tableorder

  1. Void the credit card transaction on the wrong tableorder
  2. Open the correct tableorder
  3. Go to the payment screen
  4. Select "Credit Card Re-Apply" Button - because there is no payment on this tableorder yet, the ALL payments checkbox should be checked by default. So you will see all of your payments in the list.
  5. Find the card you're looking for and select it to use that card to pay for this tableorder

 

 

Paid for the wrong seatguest on a tableorder

  1. Void the credit card transaction on the wrong seatguest
  2. Go to the payment screen
  3. Select the correct seatguest
  4. Select "Credit Card Re-Apply" Button - because there are payments already on this table by default this list should only show the credit cards used on this table.order. 
  5. Select the card to use it to pay for this seatguest

 

Paid for all seatsguests but meant to pay for only 1

  1. Void the credit card transaction on this table.order. (The tableorder should automatically split back out by seat)guest)
  2. Go to the payment screen
  3. Select the correct single seatguest
  4. Select "Credit Card Re-Apply" Button - because there are payments already on this table by default this list should only show the credit cards used on this table.order. 
  5. Select the card to pay for this single seatguest.

 

Add something to an order that has already been paid for

Option #1

  1. Start a new order, Ring in the new item(s).
  2. Go to the payment screen
  3. Select "Credit Card Re-Apply" Button - because there is no payment on this table yet, the ALL payments checkbox should be checked by default. So you will see all of your payments in the list.
  4. Find the card you're looking for and select it to use that card to pay for this tableorder

 

Option #2

  1. Find the already closed tableorder
  2. Add the new item(s).
  3. Go to the payment screen
  4. Select "Credit Card Re-Apply" Button - because there are payments already on this table by default this list should only show the credit cards used on this table.order. 
  5. Select the card to make another payment using this card.

 

Void something on aan tableorder that has already been paid for

Option #1

  1. Void/comp/discount the item(s) that need to be. The balance will be negative.
  2. Go to the payment screen
  3. Select "Credit Card Re-Apply" Button - because there are payments already on this table by default this list should only show the credit cards used on this table.order. 
  4. Select the card to refund the negative balance to this card.

 

Option #2

  1. Void the credit card transaction on this tableorder
  2. Void/comp/discount the item(s) that need to be.
  3. Go to the payment screen
  4. Select "Credit Card Re-Apply" Button - because there are payments already on this table by default this list should only show the credit cards used on this table.order. 
  5. Select the card to make another payment with the new amount using this card.

Back to top