How to Add/Redeem a Rewards Member

This Document will show you how to add a loyalty member and how to redeem rewards for a member

How to add a new loyalty member

• Start a new order or open an existing order
• Select the Rewards button along the bottom of the screen
• Select the Lookup button to verify the customer does not already have an account set up
• Enter the customer's phone number
• If this is a new member you will receive the below message:

       

• Select the Yes button to Register this member and send them a text message with a link to Fully Register

**Members can earn points and redeem rewards without fully registering

How to add an existing loyalty member

• Start a new order or open an existing order
• Select the Rewards button along the bottom of the screen
• Select the Lookup button to search for the Rewards Member
• Enter the customer's phone number
• The customer will then attach to the order and all guests on the order

How to add multiple loyalty members to the same check

• Start a new order or open an existing order
• Select the Rewards button along the bottom of the screen
• Select the Lookup button to search for the Rewards Member
• Enter the first customer's phone number to attach to the order
• Select the Lookup button a second time and enter the second customer's phone number to attach to the order
• Highlight the Member and select/deselect the guest you would like to add/remove from the member

How to redeem a reward

• Open the order with the member that has an award available to be redeemed
• Select the Reward you would like to use from the Reward window followed by the Apply Reward button. 
  • Check level Rewards can be applied to the entire check
  • Item level Rewards require the item be selected before the reward can be applied.