How to Add a Rewards Member and Redeem a Reward

This Document will show you how to add a loyalty member and how to redeem rewards for a member

Add a new Rewards member

1. Start a new order or open an existing order
2. Select the Rewards button along the bottom of the screen
3. Select the Lookup button to search for the customer
4. Enter the customer's phone number
5. If this is a new member you will receive the below message:

     

     6.  Select the Yes button to Pre-Register this member and send them a registration text message. This text message will contain a link for the member to fully register. 

**Members can earn points and redeem rewards without fully registering

Add a Registered Rewards member

1. Start a new order or open an existing order
2. Select the Rewards button along the bottom of the screen
3. Select the Lookup button to search for the Rewards Member
4. Enter the customer's phone number
5. The customer will then attach to the order and all guests on the order

Add multiple Rewards members to the same check

1. Start a new order or open an existing order
2. Select the Rewards button along the bottom of the screen
3. Select the Lookup button to search for the Rewards Member
4. Enter the first customer's phone number to attach to the order
5. Select the Lookup button a second time and enter the second customer's phone number to attach to the order
6. Highlight the Member and select/deselect the guest you would like to add/remove from the member

Redeem a Reward

1. Open the order with a member that has an award available to be redeemed
2. Select the Reward you would like to use from the Reward window followed by the Apply Reward button
   1. Check level Rewards can be applied to the entire check
   2. Item level Rewards require the item be selected before the reward can be applied