How to check a gift card balance
This will detail how to check the balance of a gift card.
Terminal
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Navigate to the tools screen from the launch screen.
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Select check gift card balance.
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Swipe the gift card or enter the gift card number.
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It will then display the gift card balance and print out a slip.
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Alternatively gift card balance can be checked from the payment screen.
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Select gift card from the payment screen .
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Select gift card balance from the prompt.
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Swipe the gift card or enter the gift card number.
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It will then display the gift card balance and print out a slip.
Handheld
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To check the balance on the handhelds go the the more section and select tools.
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Select Check Gift Card.
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The handheld will prompt for a card number. Enter it then press the Check balance button and it will appear to the right of the button.
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Alternatively you can check the balance from the payments screen.
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Then select gift card.
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Enter the card number then select Check Balance. The balance will populate to the right of the Check Balance button.
Back Office
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To find a gift card balance in back office go to the POS tab and select Gift Cards.
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There is a feature in the gift card section of back office to have the balance print on the receipt when a gift card is used. See How to create a gift card button for more information on gift card settings.
