References
Shown below are all the known pages in the system that link to this item.
Sail POS: A tableside handheld or @Pay device isn't working — fall back to a fixed terminal for that section
Sail Troubleshooting
Summary. When a Sail Tableside handheld, a PAX A77 (@Pay) device, or an A77 running Tableside sto...
The restaurant lost power — restore it safely and get your POS back online
Customer Facing Hardware
Summary. When power is lost to some or all of your equipment, safety comes first — then getting y...
Sail POS & Focus POS: The whole system seems down - start here
Customer Facing Hardware
Summary. For callers who say their whole system is down but don't know why. Walks through a few q...
Sail POS: A card reader isn't working — troubleshoot it and take payments on another terminal
Sail Troubleshooting
Common things to try first If it's just one device having the issue, use a different terminal...