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Viewing Reports in MX Merchant

Introduction

This guide will show you how to navigate reports within MX Merchant.

Navigating to Reports

Step 1 - Login to MXM

Go to www.mxmerchant.com and login using your credentials. If you do not have credentials, request your user account be added to the merchant in question. 

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Step 2 - Select Location

Verify you are connected to the proper account. You may have to edit your "Location". To do this, select the  image.png  in the top right-hand corner. Select "Edit" next to "Location". A pop-up will appear. Search for the correct merchant location by name. Select the checkbox next to the correct location and hit "Save". 

Step 3 - Navigate to Reports

From the lefthand menu, select "Reports":

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From here, you can select to view any of the following:

  • ACH Funding: Allows you to see the bank deposit reports
  • Transactions: Allows you to view individual transactions
  • Batch: Allows you to see batches and individual transactions inside a selected batch
  • Chargebacks: Allows you to see chargeback history 

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Need Help?


If you have any questions with this guide or need other payment-related support, please email us at payments@ingageit.com.

Thank you!