Gift Card Liability Report

The Gift Card Liability Report provides a detailed record of every gift card transaction within the selected time period. This report lists each activation, increment, redemption, or void transaction individually.

Where to find the report

• Backoffice --> Reporting --> Reports --> Accounting folder --> Gift Card Liability Report --> Enter in the date range --> Execute

What it looks like

• You can see Activations, Increments, and Redemptions.

  
  

Report Parts

Report

 Sections

The report is broken down into four sections, each showing a different type of gift card activity:

• Activations – New gift cards sold/issued.

• Increments – Additional funds added to existing cards.

• Redemptions – Payments made using gift cards.

• Voids – Cancelled or voided gift card transactions.

Each section shows a subtotal at the bottom (e.g., Activation Total, Increment Total, Redemption Total, Void Total).

Transaction Details

Each row represents one gift card transaction.

Here’s what each column means

• Date / Time – When the transaction occurred.

• Store – The location where the card activity took place.

• Table / Order – The POS table or order number tied to the transaction.

• Employee – The staff member who processed the gift card transaction.

• Gift Card – The unique gift card number.

• Amount – The value of the transaction (positive for activations/increments, negative for redemptions, zero if voided).

How to Use This Report

This report helps you:

• Track all gift card activity during a specific time frame.

• Verify new card activations and increments.

• Monitor redemptions to ensure cards are applied correctly.

• Review voided transactions for accuracy and fraud prevention.

• Reconcile gift card liabilities by comparing totals across sections.