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How to Configure a Kitchen Video in Backoffice

This document will walk you thru setting up a kitchen video system

To Find Kitchen Video configuration

Backoffice --> System Setup --> Kitchen Setup --> Kitchen Video

  • If you are a multi store location, each location will have its own Kitchen configuration. So you can use the location dropdown to switch between the different locations
  • Add New record allows you to add as many different "Kitchens" as the location needs
  • Each location will display the Kitchen names, a pencil to edit, and an X to delete it

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Step 1 - Add a Kitchen

When you click on "Add new record" you will get a screen to Name it and configure the settings for this kitchen

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Kitchen Settings

  1. Name: Name the Kitchen. If there is more than 1 you might want to name it with the location (ex: Kitchen & Bar)
  2. TickenTicket Automation: Do you want items to automatically send to the kitchen? or would you like a person to be responsible for sending them to each station? 
    1. Checked: Items will automatically send to the kitchen based of their cook time
    2. Not Checked: Items will need to be manually sent to each station
  3. Consolidate Items with Quantity:
    1. Checked:
    2. Not Checked:
  4. Rush Order Immediately Sends All Items:
    1. Checked:
    2. Not Checked:
  5. Update Tickets on Order Type Change:
    1. Checked:
    2. Not Checked:
  6. Auto Start Ticket (Seconds):
  7. Default cook Time (Seconds):

 

Additional Settings Tab

Warning color settings

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Step 2 - Add stations

How to add a new station

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Station settings

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All Day counts

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  1. Text:
  2. Stations:
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    1. This Station
    2. All Stations (Including Expo)
    3. All Stations (Excluding Expo)

  3. Item:
  4. Item Filter:

 

Bump Bar

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Station Collections

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  1. Name:
  2. Stations:
  3. Pass The Puck:
  4. Arrows:


Step 3 - Set steering on the item

How to set steering on an item

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Settings on the Advanced Tab of an item

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  1. Summary Text:
  2. Cooking Time (Seconds):
  3. Cooking Time As Modifier:
  4. Cooking Time Increases %:
  5. Show on Expo Screen Only:
  6. Multipler: