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Setting Up Modifiers

Modifiers are applied modifications to aan PLUItem entry. Modifiers are very customizable in Sail POS, but initial setup can be a little daunting at first. This guide will walk you through the ins and outs of how modifiers work and how to configure them.

In the POS section of Back Office,Backoffice, under Modifiers, you will see the following sections:

image.pngThe Backoffice menu with Modifiers open: Modifier Items, Modifier Types and Modifier Sets


The following sections in this document describe each of these concepts and how they relate. At a high level, here are the individual concepts summarized:

Modifier PLUsItems

Modifier Types

Modifier Sets

PLUsItems that can be added to a Modifier Set

Defines what options are shown when a Modifier Set is prompted. You can also specify a % of the PLUItem price to be applied.

A collection of Modifier PLUsItems with an applied Modifier Type.

Cheeses
American
Swiss
Cheddar

Meats
Sausage
Pepperoni

Standard
Extra (100%)
No (0%)
Sub NC (0%)

Pizza Toppings
Whole (100%)
Half 1 (50%)
Half 2 (50%)

Cheese Selection
American
Swiss
Cheddar

Select Pizza Toppings
Sausage
Pepperoni


image.pngA pizza being modified on the terminal: a Modifier Item (Pepperoni) circled, the toppings marked as the Modifier Set and the Whole, Half 1 and Half 2 buttons marked as the Modifier Type

 

Modifier PLUsItems

When a modifier is applied to aan PLU,Item, they are ultimately child PLUsItems under its parent PLU.Item. These child PLUsItems used as modifiers have many of the same properties as a normal PLU,Item, including the ability to prompt for additional modifiers (eg. a Side Salad Modifier PLU,Item, may prompt for dressing selections). The Modifier PLUsItems area works almost identically to the normal PLUsItems area, but is designed to house PLUsItems that are strictly for modifications. Take the following cheeseburgerCalifornia Burger rang in as an example:

image.pngA California Burger on an order with Medium, American, Fries, No Tomato and Add Avocado under it

Medium, American, WellFries, DoneTomato and Raw MushroomsAvocado are all Modifier PLUsItems with their individual pricing applied to each. As you can see below, the ‘American’ Modifier PLUItem setup looks very similar to a normal PLUItem setup. Modifier Items have their own list in the menu, under Modifiers --> Modifier Items.

image.pngThe American Modifier Item open in Backoffice, found under Modifier Items, Standard Ingredients, Cheese in the menu

 

Modifier Types

A Modifier Type defines how a modifier prompt reacts and the available selections given to the user. Your system comes with a typical list of Modifier Types, but you can customize or add additional types as needed

These are the 3 most common modifier types, and are included with all default installations of Sail POS:



Modifier Type

Description

Single Toggle

Allows selecting a single modifier in the Modifier Set

Multiple Toggle

Allows toggling on or off multiple modifiers in the Modifier Set. How many can be selected is set on the Modifier Set (Minimum and Maximum Quantity): a Maximum Quantity of 1 allows a single selection.

Quantity

Includes number options such as 1, 2 and 3

Standard

Includes a set of options to be applied, sosuch as Extra, No, On Side, etc. (Note: See StandardAll ModifiersIngredients in the Modifier Prompts section below)

Pizza Toppings

Includes pizza selections, Whole, Half 1 and Half 2


Click New Modifier Type to add your own.

The Modifier Types list with the New Modifier Type button marked

When defining a Modifier Type, in the Details tab you can specifyspecify:

a
    name,
  1. A andname.
  2. specify
  3. The whetherType: Standard for most modifier types, or notPizza Builder for pizza toppings (its modifiers can be placed on the left half, the whole, or the right half).

Whether the user is allowed to select multiple options, or if only one selectionone, is allowed.set on the Modifier Set (see Modifier Sets below).

image.pngThe Details tab of the Standard modifier type, numbered 1 Name and 2 Type

On the Modifiers tab you define what options that can be applied.applied (click New Modifier to add one). You can also drag them up and down by the handle on the left (1) to specify in what order they will be prompted.

In addition, you can specify a percentage that will be applied to the Modifier PLUItem price.price, in the Price % column (2). For example, if you have an ‘American Cheese’ Modifier PLUItem that costs $1.50 - when you want to ‘Add’ that item, you want to charge the full $1.50 (100%). However, if you want to specify that they would like ‘No’ ‘American Cheese’, you wouldn’t want to charge for that, thus it is set to 0% of the price so it rings up for $0.00.

image.pngThe other columns:

  • Online: the modifier is available for online ordering.
  • Default: the modifier that is pre-selected online for the ingredients an item already comes with. One modifier per type.
  • Deduct: online ordering only. Choosing this modifier for an ingredient the item already comes with takes off the portion the guest already paid for. Leave it on for options that change or replace what comes on the item (Add, No, Easy-On), and turn it off for options added on top (Extra), so those charge their full amount.
  • Modifier %: how the modifier is counted when a set limits the quantity (e.g. a ‘Double’ modifier at 200% counts as 2).
  • Inventory %: how much the modifier takes off inventory when it is used.
  • Print Seq: the order the modifier prints on kitchen tickets, kitchen video and receipts (lowest first). Leave 0 to keep the order it was entered in.

The Modifiers tab of the Standard modifier type, numbered 1 the drag handle and 2 the Price % column

 

Modifier Sets

A Modifier Set houses a collection of PLUsItems to be prompted. It also defines how the prompt reacts by configuring its Modifier Type described above. For example, if you have a cheeseburger on your menu, you would want to prompt the user for what type of cheese they would like. A ‘Cheese Selection’ Modifier Set would be created that would specify a ‘Single Toggle’ Modifier Type, with a Maximum Quantity of 1, and various cheese PLUsItems would be assigned to the Modifier Set, such as American, Cheddar, etc. See below:


On

the
Details
tab

you give tabyou

Field

Description

Name

A short, descriptive name for thisthe set soa itName, choose its Modifier Type, and set how many selections can be identifiedmade when(Minimum appliedand toMaximum Quantity; a PLUsMaximum ForcedQuantity of 1 allows a single selection). On the Modifier list

Items

Modifier Type

The associated Modifier Type for this set (see above)

Select Category

Typically when prompting for PLUs all associated Modifier PLUs are shown toadd the user on one screen. When this is checked, the system will group the PLUs by their parent PLU Category. This is typically only when there is a LONG list of Modifier PLUs to be selected and you want them organized by their category.

Show In Reporting

When checked, this set will be included in various Modifier reports.


image.png


You specify which PLUs are included in this Modifier Set by adding them to the PLUs tab. Here you have the ability to order the prompted modifier PLUs, as well as set the order they display by dragging them.

In addition, you can specify a price override. For example, here in this ‘Cheese Selection’ Modifier Set, all cheese PLUs have a Price Override of $0 as this set will be applied to a Cheeseburger PLU where the cheese is included for free.

In addition, you can easily add all PLUs from a PLU Category by selecting itItems in the dropset.

down

The Details tab of the Cheese Selection modifier set: Toggle type, Minimum Quantity 0, Maximum Quantity 1

and
clicking

Click ‘Add Category PLUshere to Set’

learn

Note:more Youabout can add both regular PLUs and Modifier PLUs tocreating a modifier set.

image.png 

Modifier Prompts

There are 2 different ways that modifiers can be applied to an item, each are described below:

StandardAll ModifiersIngredients

StandardThe modifiersAll areIngredients set is the list of modifiers that can be applied to any item, at any time.time, by selecting the item on the order and pressing Modify. As shown below, the list of modifiers here are populated from the ‘Standard’this Modifier Set, which typically containcontains all of the PLUsItems in the ‘Standard’Standard Ingredients’ Modifier PLUItem Category, while applying the the ‘Standard’ Modifier Type. (An Item can use a different set here: its Default Modifier Set, on the Item’s Details tab under Terminal & Behavior.)

This is also an example of a Modifier TypeSet that is setup to use ‘Select Category’. As you can see it groups the Modifier PLUsItems into tabs based on the PLUs,Item’s PLUItem Category.

image.pngThe Modify screen on the terminal for a California Burger: category tabs at the top and the Standard modifier type buttons (No, Add, On Side and more) along the bottom, with No Tomato and Add Avocado on the order

 

ForcedPrompted Modifiers

ForcedPrompted modifiers are a list of Modifier Sets to be prompted, in a particular order, when the PLUItem is rang in.

Let’s continue using the cheeseburgerburger example. When ringing in a cheeseburgerburger you may want to prompt the user for various things. In the example below, we specify that we would like to prompt for the cheese, cook temptemp, the cheese and anya toppingsside they want onwith their burger. This is done on the Item’s Modifiers tab, under Prompted Sets, by specifying the various Modifier Sets that contain the appropriate selections. The Title is what the terminal shows above the choices.

YouThe California Burger's Modifiers tab, Prompted Sets: Select Temperature, Select Cheese and Select a Side, with the Modifiers tab and Prompted Sets marked

can

This alsois specify whether or nothow the usercheese isprompt allowedlooks to bypasson the prompt without selecting one, or if they are forced to pick one, by toggling the Allow None flag.terminal:

image.png

There is also a visualization available to show all available prompts, with links to the Modifier Sets and their child Modifier PLUs.

image.pngThe Select Cheese prompt on the terminal for a California Burger, with the Title and the items of the Cheese Selection set marked