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POS: Items & Modifiers

How to make a Menu Item

Items are the buttons your team presses at the terminal or handheld to ring things up. Modifier i...

Items: Details Tab

The General sub-tab of Details — where you set the item's name, pricing, and associations — is co...

Item: Kitchen Tab

The Kitchen tab controls where this item's ticket goes to get made, how it behaves when it's used...

Items: Online Ordering Tab

The Online Ordering tab controls whether and how this item shows up when customers order online. ...

Item: Modifiers Tab

The Modifiers tab covers two different relationships: which modifier sets this item prompts for w...

Items: Inventory Tab

The Inventory tab covers stock tracking for this item. Like Online Ordering, it's a single page w...

Items: Ingredients Tab

The Ingredients tab lists what goes into this item. Like Online Ordering and Inventory, it's a si...

How to add a recipe to a menu item

When pressing and holding on a menu item a recipe of the menu item can be added and printed out. ...

How to adjust the 86 list in Backoffice

This document will show you how to add or update items on the 86 list from Backoffice If you wou...

How to rearrange Items within a category

This will show you how to rearrange items within a category which will change the order they appe...

How to create a Shortcut

This document will show you how to create a Shortcut A shortcut is a set of actions that can o...

How to configure a "BOGO" Shortcut

This document will show you how to configure a BOGO (or 2 for 1) discount This can be used whe...

How to configure "Double Up for a Buck" Shortcut

This document will show you how to configure a "Double up for a Buck" discount This can be use...

How to Configure a "Food Special" Shortcut

This document will show you how to create a shortcut with a food special that rings in multiple i...

How to create a pay-out/pay-in button

This will walk you through setting up the Pay-Out and Pay-In buttons. A pay-out is cash taken out...

Setting Up Modifiers

Modifiers are applied modifications to an Item entry. Modifiers are very customizable in Sail POS...

How to create a modifier set

This will walk you through creating a modifier set. Open Backoffice. Click POS at the top of ...

How to update Billboards

This document will show you how to edit Billboards in Backoffice Billboards allow you to have im...

How to Activate/Inactivate an Item

This will walk through how to inactivate an item or mod item you no longer sell, and how to activ...

How to change modifier prices

Changing a modifier price   Locate the Modifier item you want to update the price of  Ent...

Whats new on the Item Editor?

The Item Editor Has a New Look Nothing was removed, and nothing about how items work on a termin...

How to create a Billboard

This document will show you how to create a Billboard in Backoffice. Billboards put a message in ...

How to make an Item Category

This document will show you how to make an Item Category in Backoffice. Item categories are the f...

How to set up a timed item

This document will walk you through setting up a timed item: an item that is charged by how long ...