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Gift Card Report

The Gift Card Report provides a detailed record of every gift card transaction within the selected time period. This report lists each activation, increment, redemption, or void transaction individually.

Where to find the report

  • Backoffice --> Reporting --> Reports --> Accounting folder --> Gift Card Report --> Enter in the date range --> Execute

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What it looks like

  • You can see Activations, Increments, and Redemptions.

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Report Parts

Report Sections

The report is broken down into four sections, each showing a different type of gift card activity:

  • Activations – New gift cards sold/issued.

  • Increments – Additional funds added to existing cards.

  • Redemptions – Payments made using gift cards.

  • Voids – Cancelled or voided gift card transactions.

Each section shows a subtotal at the bottom (e.g., Activation Total, Increment Total, Redemption Total, Void Total).

 

Transaction Details

Each row represents one gift card transaction.

  • Date / Time – When the transaction occurred.

  • Store – The location where the card activity took place.

  • Table / Order – The POS table or order number tied to the transaction.

  • Employee – The staff member who processed the gift card transaction.

  • Gift Card – The unique gift card number.

  • Amount – The value of the transaction (positive for activations/increments, negative for redemptions, zero if voided).

 

How to Use This Report

This report helps you:

  • Track all gift card activity during a specific time frame.

  • Verify new card activations and increments.

  • Monitor redemptions to ensure cards are applied correctly.

  • Review voided transactions for accuracy and fraud prevention.

  • Reconcile gift card liabilities by comparing totals across sections.