Gift Card Report
The Gift Card Report provides a detailed record of every gift card transaction within the selected time period. This report lists each activation, increment, redemption, or void transaction individually.
Where to find the report
- Backoffice --> Reporting --> Reports --> Accounting folder --> Gift Card Report --> Enter in the date range --> Execute
What it looks like
- You can see Activations, Increments, and Redemptions.
Report Parts
Report Sections
The report is broken down into four sections, each showing a different type of gift card activity:
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Activations – New gift cards sold/issued.
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Increments – Additional funds added to existing cards.
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Redemptions – Payments made using gift cards.
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Voids – Cancelled or voided gift card transactions.
Each section shows a subtotal at the bottom (e.g., Activation Total, Increment Total, Redemption Total, Void Total).
Transaction Details
Each row represents one gift card transaction.
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Date / Time – When the transaction occurred.
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Store – The location where the card activity took place.
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Table / Order – The POS table or order number tied to the transaction.
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Employee – The staff member who processed the gift card transaction.
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Gift Card – The unique gift card number.
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Amount – The value of the transaction (positive for activations/increments, negative for redemptions, zero if voided).
How to Use This Report
This report helps you:
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Track all gift card activity during a specific time frame.
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Verify new card activations and increments.
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Monitor redemptions to ensure cards are applied correctly.
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Review voided transactions for accuracy and fraud prevention.
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Reconcile gift card liabilities by comparing totals across sections.
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