Example Deposit Redemption in Backoffice and Reporting

This document will show you what is looks like when a customer redeems their deposit and applies it towards their bill on event day. 

Backoffice --> CRM --> Customers
Find the customer you are looking for
You will notice that Dawn Stewart has an account Balance of $250

If you click on the pencil next to her name to see more details
You will notice on the "Account Transaction" tab there is a payment of $250

On the Terminal
Look up the customer and attach them to the order.
You will see that Dawn has a balance of (250.00) because she made a previous deposit

Once you have rang in all of her food and drinks for the event you can apply the deposit towards her total.
Go to the payment screen
Click on the "Customer Payment" tender type - You should see Dawns name loaded on there to confirm that her account is associated with this order. 
When you are prompted for the amount, you will type in the custom amount because she only has $250 to put towards this balance. 
Once that is applied, there will be a balance that the customer will need to pay on their own. 
You can pay that out like normal, with cash or credit

Here is what the order looks like once its paid for. 
You will see the $250 Customer payment
And the Credit card payment to pay the balance

When you go back to Backoffice and search for the customer
You will notice that Dawn Stewart no longer has an account balance.

If you click on the pencil next to her name to see more details
You will see on the "Associated orders" tab the original order that had the payment, and the new order that had the full amount.
(Keep in mind that the "Associated Orders" tab will so all transaction that had the customer attached to the order. Regardless of how it was paid for)

And when you look at the "Account Transaction" tab you will see the original payment. and the $250 deposit redemption on that order you saw on the associated orders tab. 
(Keep in mind that the "Account Transactions" tab will only show transaction that effected the customers balance. Which is why in this view you do not see the full $413.80 total that was on the order because $163 of that was paid for by credit card) 

Here is what it looks like on a server close:
You will notice that all the food rang in for this event is in the sales section. 
And the deposit redemption is in the "Payment summary: Non-cash" section and says "Customer Payment"
This is because they used the money in the account AS THE TENDER