POS: System Setup
How to configure an order type to prompt for a phone number
This document will show you how to configure an order type so that it prompt for a customer's pho...
How to configure Delivery Zones
Delivery Zones can be defined in the system and optionally linked to a Charge. When an order tha...
Delivery & Dispatch
This document will show you how to set up delivery zones and dispatch in Backoffice. It will also...
How to update your tax rates
Log into Backoffice Click on the POS tab on the top Click on the triangle next to System Setu...
How to add Auto Gratuity to a CC Receipt
This document will walk you thru how to change the customer's CC receipt so that it reflects that...
Receipt Setup Settings
There are a couple settings you can adjust on your receipts To find the settings Go to Ba...
Kitchen Ticket Examples
This document will show you examples of kitchen and bar tickets using different fonts, spacing, a...
How to Configure Surcharging
This document will show how to configure surcharging in Backoffice Inactivate NCA or OPF PO...
Auto Print Engine
Internal Support & Training Guide Purpose The Auto Print Engine allows locations to automatic...
How to set up a kitchen printer collection
This document will walk you through setting up a kitchen printer collection: a group of prep prin...
Understanding Tax Types
This will walk you through the four ways Sail can charge tax - Exclusive, Included In Price, Incl...