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How to rearrange Items within a category

This will show you how to rearrange items within a category which will change the order they appear in on the terminal and device screens.

  1. Open Backoffice.

  2. Click POS at the top of the page.

    The top of Backoffice with POS circled

  3. Click the arrow next to Items in the menu on the left to open the list of categories.

    The menu on the left with Items open, showing the item categories

  4. Click the arrow next to the category you wish to edit to see its items.

    The Soup category open, showing its items in the menu on the left

     

  5. Click and drag the item to the desired position in the sort order. A blue line shows where it will go.

    Cup Du Jour being dragged, with a blue line above Bowl Beer Cheese where it will go

    Let go of the item. The new order is saved right away.

    Cup Du Jour now first in the Soup category

     

Note: Drop the item between two items. Dropping it on a category folder moves the item into that category.

Note: If an item won't move, click the filter icon next to Items and make sure Search is empty and Management Items Only is not checked. With Online Items Only checked, the order you set is for Online Ordering only.

If you would like to have the entire category in alphabetical order, right-click the category folder and select Reset Sort Order.

The Soup category right-clicked, with Reset Sort Order in the menu