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Introduction  Most EVPay compliance steps for PCI take just 10-15 min.  What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit card transact...

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit card transactions and cardholder data. It exists to protect cardholders f...

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit card transactions and cardholder data. It exists to protect cardholders f...

 Most online ordering PCI compliance steps take just 10-15 min.  Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit card tr...

 Most online ordering compliance steps for PCI take just 10-15 min.  Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit car...

Why don't these two numbers match? It's common to notice that the total on your Sales Period Report (SPR) doesn't exactly match the total on your monthly credit card merchant statement, even though both seem to describe "sales" for the same month. This is exp...

The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Batch Time will affect the funding schedule. The ACH settlement and return window is based on ACH SEC Code. *Batch Time: Customer Payment Date & Batch Date are NOT...

Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) transfers, each have their own distinct processing schedules. While card payments offer near-instantaneous processing, ACH transfers take longer to complete. This a...

Introduction This guide will show you how to navigate reports within MX Merchant. Navigating to Reports Step 1 - Login to MXM Go to www.mxmerchant.com and login using your credentials. If you do not have credentials, request your user account be added to...

Introduction You have two options to choose from in deciding when you want the payment processer to deduct your credit card fees from your  account: Monthly or daily discount. Monthly discount: The processor deducts fees from the account in one lump sum once...

Introduction This guide will teach you how to update your INGAGE website. Getting Started Step 1 - Receive Email When your website is created, you will need to notify INGAGE of the person(s) who will be editors of your website. We will then send the indi...

What is the credit card surcharge and how does it benefit me? For all credit card transactions (meaning no debit transactions, credit cards only), SAIL applies a 3% Credit Card Surcharge. This surcharge goes directly to you to help offset your credit card pro...

Introduction This is guide will explain how to use the MX Virtual Terminal with surcharging.  If you would like to equip your MX Merchant account to use surcharging, please reach out to our team: payments@ingageit.com  Using the MX Virtual Terminal Pleas...

Introduction A payment failure notification is issued by EVPay when an ACH payment has a "decline". Since ACH payments do not verify in real-time, they are assumed good unless rejected at the client's bank or by action of the client.  Payment Failure Notific...

Payment Processing Set-Up You can download this help guide with more details by clicking on the "EVPAY Onboarding Doc" underneath "Attachments" from the left hand side of this page! Getting Started This document outlines the basic steps and common questions...

Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, require a bank letter to be resolved or proceed. The requirements for a bank letter to be considered valid are very specific, so it is important to make sure your ...

Introduction  This document will guide you in how to access your statements in MX Merchant (MXM). Accessing Your Statements Step 1 - Login to MXM Go to www.mxmerchant.com and login using your credentials. If you do not have credentials, request your user...

Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) transfers, each have their own distinct processing schedules. While card payments offer near-instantaneous processing, ACH transfers take longer to complete. This a...

What is the deposit schedule with my credit card transactions? Your account is set up for "next day funding" of credit card transactions. However, your sales day runs from midnight to midnight. Since your batch closes after the processor bank's closing time (...

Step 1 - Login Website - https://merchantcenter.transit-pass.com/jsp/vt/logout.action  Password: Set by you first time you login Check the “remember password on web browser” checkbox, to not need 2-step authentication for 45 days. Step 2: Lookup Report...