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Handheld Portal - TransIT

Step 1 - Login

Website - https://merchantcenter.transit-pass.com/jsp/vt/logout.action 

Password: Set by you first time you login

Check the “remember password on web browser” checkbox, to not need 2-step authentication for 45 days.

Step 2: Lookup Reports

From the left-hand menu, go to “Home” Select “Reports Select “Transaction Details”

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Step 3: Configure Report

Filter by date and include “Device ID”

From: Today’s Date To: Tomorrow’s Date (to include after-midnight transactions)

Select “Device ID” checkbox under “Manage Optional Columns"

Select “Search” (green button)

Step 4: Filter Transactions

Once the screen has loaded transactions, filter both approved transactions and Device ID.

Under “Transaction Type” enter “Approved” using the filter icon.

This filters OFF voids, declines, etc. leaving only authorized transactions.

Under “Device ID” enter your Device ID for handhelds.

Once filtered, the “Grand Total” will show the amounts for the handhelds.

Total Tip Amount = Tips total

Transaction Amount = Total w/ tips

Step 5: Enter Info to POS

Take the “Transaction Amount” minus (-) the “Total Tip Amount” to equal = Sales Total.

Ring in the “item”: In Sail POS, enter the new Sales Total (calculated above) using the “Handheld Sales $$” button.

Tender payment: Use the Payment Button “HH Sales” to close the order to the dummy payment, enter the tip (Total Tip Amount from above) when prompted for tips.


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Need Help?


If you have any questions with this guide or need other payment-related support, please email us at payments@ingageit.com.

Thank you!