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Sail POS: The time showing on a station is wrong

Common things to try first

  1. Is the time wrong on just one station? Close out of Sail completely on that station, then relaunch it. Give it a minute, then check the time again.

Summary. Closing and relaunching Sail on the affected station resets its clock display and fixes a wrong time in most cases.

Applies to. Sail POS - all current versions. Covers the clock/time shown on a station's screen, not scheduling, reports, or employee time clocks.

When you must call

  • The time is still wrong after closing and relaunching Sail on that station.
  • The time is wrong on more than one station at the same time - this points to something on the server side rather than a single station.