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BillW
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Sail POS: A report won't run or won't finish - triage before you call
2 weeks ago
2 weeks ago
BillW
updated page
Sail POS: Buttons or menu items missing on the terminal - triage before you call
2 weeks ago
2 weeks ago
BillW
updated page
Sail POS: A kitchen printer is down — reroute its tickets to a working printer
2 weeks ago
2 weeks ago
BillW
updated page
Sail POS: A card reader isn't working — troubleshoot it and take payments on another terminal
2 weeks ago
2 weeks ago
BillW
updated page
Sail POS: A report won't run or won't finish - triage before you call
2 weeks ago
2 weeks ago
BillW
created page
Sail POS: A report won't run or won't finish - triage before you call
2 weeks ago
2 weeks ago
BillW
updated page
Sail POS: A kitchen printer is down — reroute its tickets to a working printer
2 weeks ago
2 weeks ago
BillW
updated page
Sail POS: Buttons or menu items missing on the terminal - triage before you call
2 weeks ago
2 weeks ago
BillW
User for 2 years
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Sail POS: A report won't run or won't finish - triage before you call
Common things to try first Confirm if the issue is only with running/viewing reports, or were ...
Focus POS: The back-office computer won't turn on
Common things to try first Check that the power cable is firmly plugged in at both the compute...
Sail POS: The time showing on a station is wrong
Common things to try first On that station's login screen, type 9 8 7 6 5 4 3 2 1, then hit Lo...
Sail POS & Focus POS: Can't close the day - troubleshoot it
Common things to try first Sail: Daily Close says a table is still open, but it doesn't show u...
Sail POS: Buttons or menu items missing on the terminal - triage before you call
Common things to try first If this is a fixed station, run a terminal sync. Give it a minute, ...
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