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BillW
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Sail POS & Focus POS: A customer reports two charges for one visit - don't refund right away
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BillW
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A cash drawer won't open or won't stay closed - troubleshoot the hardware causes
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BillW
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The restaurant lost power — restore it safely and get your POS back online
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1 week ago
BillW
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Sail POS: A kitchen printer is down — reroute its tickets to a working printer
1 week ago
1 week ago
BillW
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Sail POS: A terminal is down — troubleshoot it and keep serving from another station
1 week ago
1 week ago
BillW
created page
Sail POS: A kitchen printer is down — reroute its tickets to a working printer
1 week ago
1 week ago
BillW
created page
Sail POS: A kitchen printer is down — reroute its tickets to a working printer
1 week ago
1 week ago
BillW
User for 2 years
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Sail POS & Focus POS: A customer reports two charges for one visit - don't refund right away
Summary. Walks through why a suspected duplicate charge is usually not a real error, why it shoul...
Sail POS & Focus POS: A tip edit failed after batch settlement - the tip isn't lost, it needs a rekey
Link to rekey form https://form.jotform.com/ingage/rekey-authorization Summary. Explains why e...
Sail POS: A kitchen printer is down — reroute its tickets to a working printer
Summary. When a kitchen or bar printer stops printing, add a Ticket Routing Rule in Backoffice to...
Sail POS: A kitchen printer is down — reroute its tickets to a working printer
Summary. When a kitchen or bar printer stops printing, add a Ticket Routing Rule in Backoffice to...
Sail POS: A kitchen printer is down — reroute its tickets to a working printer
Summary. When a kitchen or bar printer stops printing, add a Ticket Routing Rule in Backoffice to...
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