Sail POS: The time showing on a station is wrong

Common things to try first

1. Is the time wrong on just one station? On that station's login screen, type 9 8 7 6 5 4 3 2 1, then hit Login - this closes Sail. Relaunch the app, give it a minute, then check the time again.

Summary. Closing and relaunching Sail on the affected station resets its clock display and fixes a wrong time in most cases.

Applies to. Sail POS - all current versions. Covers the clock/time shown on a station's screen, not scheduling, reports, or employee time clocks.

When you must call

• The time is still wrong after closing and relaunching Sail on that station.
• The time is wrong on more than one station at the same time - this points to something on the server side rather than a single station.