Search Results

This document will show you how to change an individual's hourly pay rate How to edit pay rate Backoffice --> Staff --> Employees Click the name of the employee you'd like to edit Click on the Job Roles Tab Click on the pencil next to the job role that you'd...

This document will show you how to edit all employees minimum wage at one time How to edit minimum wage Log into Backoffice --> Staff --> Settings In the box next to minimum wage, update the amount to the current minimum wage Click save ANY employee...

Remove NCA from Focus POS   Click the Wrench Icon Click Setup and Enter access code Click Miscellaneous Click Credit/Gift/Loyalty/Customer Under Advantage Program Change the Rate % to Zero Save Click Locations (top center) Scroll down to locat...

Click the Wrench Icon Click Setup and Enter access code Click Order Entry (top right) Scroll down to order Type Under Computation Method Click None Under Guest Check Name Remove text Do this for all order types that have this fee Save Click...

Log into Ingage Rewards website https://www.ingagerewards.com/Account/MerchantSignIn Merchants include Town Hall, Green Mill, Crooked Pint, The Copperfield, O-Town Tavern, O’Malley’s, Park Tavern, Shakopee Bowl Etc. In the account box (top right) choose t...

Introduction A credit card batching schedule involves the systematic grouping of multiple transactions into a single batch for processing. It breaks down into six simple steps: Transaction Initiation: Purchases or payments are made. Batching: Transactions...

Notes: This release consists of 5 New Features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require you to update your handheld** If you would ...

Notes: This release consists of 3 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2025.1.1** If you would l...

Introduction  Most EVPay compliance steps for PCI take just 10-15 min.  What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit card transact...

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit card transactions and cardholder data. It exists to protect cardholders f...

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit card transactions and cardholder data. It exists to protect cardholders f...

 Most online ordering PCI compliance steps take just 10-15 min.  Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit card tr...

 Most online ordering compliance steps for PCI take just 10-15 min.  Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit car...

Why don't these two numbers match? It's common to notice that the total on your Sales Period Report (SPR) doesn't exactly match the total on your monthly credit card merchant statement, even though both seem to describe "sales" for the same month. This is exp...

Log into Ingage Rewards and select the store location:  Click Members:  you can search by name, email or phone: Double click the member and update contact info as needed and scroll to the bottom to click save once you've finished. 

Make sure that the guest is an existing rewards member. (You can verify by going to a terminal and performing a customer lookup)  Requirements: 1. Order ID 2. Access to Go Fish 3. Smartphone with a QR Code app 4. Phone number associated with the guest rewards...

The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Batch Time will affect the funding schedule. The ACH settlement and return window is based on ACH SEC Code. *Batch Time: Customer Payment Date & Batch Date are NOT...

Restart the Mozart window services on the Focus Office computer   Exit out of Focus software on the Focus Server Click Alt F4 (at the same time) On the Desktop click Mozart Shortcut button (it will take about 10 seconds to restart Restart the Focu...

This document will show you how exclusive and inclusive taxes report on the Daily sales report and Server Reports. What is Exclusive Tax? Exclusive tax refers to a pricing method where the tax amount is not included in the price of a product or service d...

Notes: This release consists of 1 Improvement and various fixes.  **This release WILL require a handheld update to version 2025.2.1** If you would like any additional information or help setting up any of these new features, please contact support at:Support...