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Terms of Service (TOS)
INGAGE LLC Terms of Service (TOS) This section of the document is to provide you information about INGAGE LLC’s associated website(s) (ingageit.com, sailpos.com, ingagescheduling.com, ingagerewards.com, and any other websites, applications, domains, platforms...
KitchenHub Integration
KitchenHub Integration Setup This document walks through the steps required to configure the KitchenHub DSP (Delivery Service Provider) integration in Sail Back Office. Once complete, the integration will allow you to connect DoorDash, Uber Eats, and Grubhub ...
Handheld Usage Report
The Handheld Usage provides a detailed breakdown of Where to find the report Backoffice --> Reporting --> Reports --> Staff folder --> Handheld Usage --> Select Date Range --> Execute Report Options Locations – Select one or more locations to...
How to set Closed Schedule on Online Ordering
You can schedule closures for online ordering in advance using a calendar. This allows you to set specific dates or time ranges when online ordering should be unavailable, helping you better manage planned closures or special hours. Step 1: Go to Closur...
PLU: Activate/Inactivate an Item
Navigate to back office Go to the POS tab Find the Item or Mod item you want to inactivate (If you are activating an inactive item, use the filter icon below and select show inactive items to find it. If it is a single store location, check or uncheck t...
Auto Print Engine
Internal Support & Training Guide Purpose The Auto Print Engine allows locations to automatically print customer-facing documents based on specific triggers, filters, schedules, and printer destinations. This feature is designed for: Additional printin...