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Release 2026.6.1 "Pink Paloma"
Notes: This release consists of 5 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.6.1** If you ...
Release 2026.6.2 "Quentao"
Notes: This release consists of 6 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.6.2** If you ...
Release 2026.6.3 "Roy Rogers"
Notes: This release consists of 2 Online Ordering Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.6.3** If you w...
Release 2026.7.1 "Shirley Temple"
Notes: This release consists of 5 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.7.1** If you would like any ad...
Release 2026.7.2 "Trojan Horse"
Notes: This release consists of 4 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require a handheld update** If you would like any additional informa...
Release 2026.8.1 "Up Hill"
Notes: This release consists of 3 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.8.1** If you ...
Release 2026.9.1 "White Russian"
Notes: This release consists of 7 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.9.1** If you ...
Release 2026.8.2 "Vesper"
Notes: This release consists of 2 Improvements. **This release will NOT require a handheld update** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5...
Release 2026.9.2 "Xielo cooler"
Notes: This release consists of 3 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.9.2** If you ...
Release 2026.10.1 "Yellow Submarine"
Notes: This release consists of 1 Improvement. **This release will NOT require a handheld update** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-52...
Release 2026.10.2 "Zinfandel Spritz"
Notes: This release consists of 6 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.10.2** If you would like any a...
Obtaining Your Website Domain and Next Steps
Part 1 - Purchasing your domain through GoDaddy Step 1 - Go to GoDaddy Visit: www.godaddy.com In the search bar, type the domain name you would like (see what is available for purchase). Examples: mayasmexican.com mayasmexicanresta...
Updating your Google Business Profile, Facebook, and Instagram
Google Business Profile Your Google listing is how most customers find you. If You Have Access: Go to: https://business.google.com Log in Select [Your Business Name] Click Edit Profile Click Contact Update Website URL Sav...
Service Level Agreement (SLA)
For optimal viewing results, mobile users should orient their device horizontally. Introduction This document details our service level agreement (SLA). Our goal is to provide reliable, consistent, and high-quality service that supports your business opera...
Privacy Policy
INGAGE LLC Privacy Policy This Privacy Policy explains our practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used by INGAGE LLC (“we,” “us,” “our,” or “INGAGE”). By using ingageit.com, sailpos...
Terms of Service (TOS)
INGAGE LLC Terms of Service (TOS) This section of the document is to provide you information about INGAGE LLC’s associated website(s) (ingageit.com, sailpos.com, ingagescheduling.com, ingagerewards.com, and any other websites, applications, domains, platforms...
Handheld Usage Report
The Handheld Usage helps measure handheld adoption by comparing employee sales activity on handheld devices versus POS terminals. Use this report to identify which employees are actively using handhelds, monitor adoption across locations, and track how much o...
How to set Closed Schedule on Online Ordering
You can schedule closures for online ordering in advance using a calendar. This allows you to set specific dates or time ranges when online ordering should be unavailable, helping you better manage planned closures or special hours. Step 1: Go to Closur...
How to Activate/Inactivate an Item
This will walk through how to inactivate an item or mod item you no longer sell, and how to activate it again. An inactive item doesn't show on your terminals, handhelds or online, but it stays in Backoffice with all of its settings, so you can bring it back a...
Auto Print Engine
Internal Support & Training Guide Purpose The Auto Print Engine allows locations to automatically print customer-facing documents based on specific triggers, filters, schedules, and printer destinations. This feature is designed for: Additional printin...