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210 total results found

Close Day Errors

Focus POS User Guide Close Day

...iness Day doesn't match Current Day.       Solution   Step 1 Click the Functions button. Step 2 Click Close Day button. Step 3 Click Close Day Step 4 Click Close Day again. Step 5 Click Yes

How to sort payments on the edit tips screen

Sail POS: Terminals Payments

...ples: Credit, Cash, Gift cards, 3rd party (UberEats, Doordash, Ect), or Customer Accounts Card Expiration - This is the credit card's expiration date. If the tender type is not a credit card, this area will remain blank. Card Suffix ...

Terminating and deactivating employees

Focus POS User Guide Employee Management & Training Mode

... Employee button and enter access code. Step 3 Click on the employee you wish to terminate or make inactive. Step 4 Click the down arrow under the employee status. Step 5 Scroll down to the status you want to and click Save.

Quick Station Screen

Sail POS: Kitchen Video System (KVS)

...how to set up All Day Counts 3. Time and Station name - In the top right corner, you’ll see the current time and the name of the station you’re logged into. This helps staff confirm they're working at the correct KVS station and stay aware of the curren...

Email Customer Receipts

Focus POS User Guide Manager Functions in Order Entry

...he Email Check button. Step 3 Click the check you want to email. If you can't find the check you want, use the Find button (See: Using Check Filter) Step 4 Enter in email address and click Enter.

How to do a Terminal Sync

Sail POS: Terminals Management Functions

...is sync will take anywhere from 30 seconds to 5 minutes   This is what the screen will look like during the Sync. Once the sync is complete it will log you out of the system Once the Sync is complete you can select the ok b...

How to Submit a Tip Out

Sail POS: Terminals Management Functions

...the "Submit Tipout" button 3. Next it will prompt you to select the employee that you wish to submit the tipout to. This list will only show you employees who are currently on the clock. If you do not see the person you are looking for you can clic...

Report Parts

Sail POS: Backoffice Reporting

...stomer Accounts Other (usually 3rd party vendors like Uber Eats and Door Dash) Payout Detail This section lists all Payouts (cash taken from the drawer) and Paid Ins (cash added to the drawer) completed during the day.Each entry shows who performe...

KVS Ticket Automation

Sail POS: Kitchen Video System (KVS)

...eeds to be in SECONDS. Example: 3 minutes = 180 seconds This will arrange the items on the kitchen video screen to be in order of longest cook time on top and shortest cook time on the bottom. Click Save What it looks like on a Side Station ...

Discounting Gift Cards

Focus POS User Guide Manager Functions in Order Entry

...s screen enter your access code. Step 2 Locate the check you need to discount. Step 3 Click PMNTS & Discounts button.       Step 4 Click on gift card (under the subtotal in green lettering). Step 5 Click one of the gift card discounts.

Bank Letter Requirements and ACH Banking IDs

... letterhead paper Dated within 30 days States the name of the b ...Name: ACH Dept INHACH ID: 1002003023SEC Code: CCD This account is u ...wals:Name: BANKCARDACH ID 1: 0203050521ACH ID 2: 1002008474SEC Code: CCDDescription: Merchant Fees “Merchant Name” ...

Release 2025.7.1 "Shrimp Etouffee"

Sail POS: Release Notes 2025

...ndheld update to version 2025.7.3** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. New Labor Productivity Report Where t...

Audit Report

Focus POS User Guide Reports

...refer to this link: Accessing Reports | Help 1. From the Reports window, select Audit Report 2. Enter the date, or date range you wish to display data for.  Optionally, the report can be filtered by Revenue Center 3. Example Audit Report

Reapply Credit Card Payments

Focus POS User Guide Credit Cards

...reason).   Step 3 Click the Functions button. Step 4 Click the Pmt Reapply button. Step 5 If this payment was from today, scroll down, highlight the payment you want to reapply and click OK.  If n...

Release 2025.5.1 "Nachos"

Sail POS: Release Notes 2025

... If you check the box (example #3), it will separate and group th ...he most units.  Example #3 - I selected 5 sodas and 3 locations and checked the box for Group by LOCATION Here is the result - It separates each location and then Orders the emplo...

Orders Screen

Sail POS: Terminals Getting started

...he current servers tables. 3. Showing Server - Shows whos ta ... not include closed orders. 13. Fast Cash - Will fast cash the selected table(s) 14. Server Transfer - Transfer selected table(s) to another server. (This will only be lit up if the...

Checking the Status of the Batch

Focus POS User Guide Credit Cards

...button. Step 3 On the Functions screen, click the Batch button. Step 4 Batch Settled: If the batch says "Previous Successful Batch Information" in green lettering and was settled on today's date. Batch NOT Sett...

How to move a table

Sail POS: Terminals Order Entry

...y table you like to move it to (33). Then press the Move Order button and the table will be moved. Orders Screen Go to the orders screen   Select the order you would like transfer. Select Change table # button in the bottom midd...

Sales Report by Day

Sail POS: Backoffice Report Samples

...ays Example #2 - Ran for 3 days Example #3 - Ran for 10 days Report Parts Report Structure Rows – Each row is a sales category (Food, Pizza, Liquor, Beer, Wine, etc.).  Columns – Each column is a day in the selected date...

How to update your tax rates

Sail POS: Backoffice POS: System Setup

...as a percentage. For example: 7.375 (the system will add the % sign automatically) When finished click Update *Any and all inputs, modifications, and/or updates to tax rates, prices, costs, wages, other variables, and/or other information into the busi...