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Change Price, Count & Out of Stock Items

Focus POS User Guide Menu Building

...ain screen) Step 3 Click the Item Edit button.                 Step 4 Click the drop-down box beneath Canvas.                       Step 5 Scroll down to the canvas that has the menu item you want to edit.   ...

How to Split a closed day if the day didn't close

Focus POS User Guide

...robably the best place to start.3. Close Focus4. Go to start5. Go to run6. Enter \\focus\c\focus to get into the focus folderclick check folderThere is a TRT file which has today's dateChange the file from today's date to that date you want to splitEnter F...

Delay Send Menu Items

Focus POS User Guide Front of House Order Entry

Step 1 Click on the menu items you want to delay send. Step 2 Click on the Delay Send button. Step 3 Enter in the amount of time you want to delay send & click OK.

Accessing Reports

Focus POS User Guide Reports

...he back office by clicking the wrench icon located below the keypad.     2. When prompted, click the Setup wrench icon and enter your user number.     3. From the Setup menu, click on “Reports.”     4. The Reports window will be displayed.

Close Day Errors

Focus POS User Guide Close Day

...iness Day doesn't match Current Day.       Solution   Step 1 Click the Functions button. Step 2 Click Close Day button. Step 3 Click Close Day Step 4 Click Close Day again. Step 5 Click Yes

Editing a Time Card

Focus POS User Guide Time Card - Adding and Editing Time Cards

...ime Cards button. Step 3 Select the employee you want to edit a time card for. Step 4 Select the time card you wish to edit. Step 5 Edit the information for the time card. Step 6 Click on the Save button.

How to sort payments on the edit tips screen

Sail POS: Terminals Payments

...ples: Credit, Cash, Gift cards, 3rd party (UberEats, Doordash, Ect), or Customer Accounts Card Expiration - This is the credit card's expiration date. If the tender type is not a credit card, this area will remain blank. Card Suffix ...

Terminating and deactivating employees

Focus POS User Guide Employee Management & Training Mode

... Employee button and enter access code. Step 3 Click on the employee you wish to terminate or make inactive. Step 4 Click the down arrow under the employee status. Step 5 Scroll down to the status you want to and click Save.

Release 2024.5.1 "Nineveh"

Sail POS: Release Notes 2024

..., we've been hard at work on integrating with Restaurant 365, among other behind the scenes improvements and optimizations. While its not quite ready yet, stay tuned for more details.  This release will NOT require you to update your handhelds

How to do a Terminal Sync

Sail POS: Terminals Management Functions

...is sync will take anywhere from 30 seconds to 5 minutes   This is what the screen will look like during the Sync. Once the sync is complete it will log you out of the system Once the Sync is complete you can select the ok b...

Email Customer Receipts

Focus POS User Guide Manager Functions in Order Entry

...he Email Check button. Step 3 Click the check you want to email. If you can't find the check you want, use the Find button (See: Using Check Filter) Step 4 Enter in email address and click Enter.

How to configure Cash Discounting

Sail POS: Backoffice POS: Settings

... sold a $100 Gift Card and paid 3% at the time to process the Car ...d, will only net the merchant $93.00 (because they will have paid the initial card costs and the discount).  Paid Out Cash No Discount Cash No Discount applied The function of "c...

Report Parts

Sail POS: Backoffice Reporting

...stomer Accounts Other (usually 3rd party vendors like Uber Eats and Door Dash) Payout Detail This section lists all Payouts (cash taken from the drawer) and Paid Ins (cash added to the drawer) completed during the day.Each entry shows who performe...

Discounting Gift Cards

Focus POS User Guide Manager Functions in Order Entry

...s screen enter your access code. Step 2 Locate the check you need to discount. Step 3 Click PMNTS & Discounts button.       Step 4 Click on gift card (under the subtotal in green lettering). Step 5 Click one of the gift card discounts.

Reapply Credit Card Payments

Focus POS User Guide Credit Cards

...reason).   Step 3 Click the Functions button. Step 4 Click the Pmt Reapply button. Step 5 If this payment was from today, scroll down, highlight the payment you want to reapply and click OK.  If n...

Wheel Screen

Sail POS: Kitchen Video System (KVS)

...how to set up All Day Counts 3. Time and Station name - In the ... the image above) 13. Held - When Held is selected, you are viewing orders that have been placed on hold. These tickets are not yet ready to be cooked and are waiting to be r...

Orders Screen

Sail POS: Terminals Getting started

...he current servers tables. 3. Showing Server - Shows whos ta ... not include closed orders. 13. Fast Cash - Will fast cash the selected table(s) 14. Server Transfer - Transfer selected table(s) to another server. (This will only be lit up if the...

ACH Payments Funding Schedule

Payments

... is held for a standard time of 3 days, to eliminate the “Return Window” and confirm funds availability.     Settlement Delay - Day 2       Settlement Date & Funds Deposit   Funds have cleared and are past the ACH CCD Return Window, so t...

ACH
B2B Payments
Onboarding
Payments

How to move a table

Sail POS: Terminals Order Entry

...y table you like to move it to (33). Then press the Move Order button and the table will be moved. Orders Screen Go to the orders screen   Select the order you would like transfer. Select Change table # button in the bottom midd...

Checking the Status of the Batch

Focus POS User Guide Credit Cards

...button. Step 3 On the Functions screen, click the Batch button. Step 4 Batch Settled: If the batch says "Previous Successful Batch Information" in green lettering and was settled on today's date. Batch NOT Sett...