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Sail POS: Handhelds

How to start a table

This will walk through the process of starting a table on a handheld.  Please click the link to ...

How to add a item through search

This will walk through adding an item to an order on a handheld by searching for it, instead of l...

How to modify a table on a handheld

This will walk you through how to modify a table on a handheld after it has been created. If you'...

How to close a table/order from a handheld

This document will detail how to close a table/order from a handheld. To see how to close a table...

How to Delete or Void a Menu Item

This will walk you through how to take an item off an order on a handheld. An item that hasn't be...

How to modify, duplicate or add a note to a menu item

This will walk you through how to change the ingredients on an item, ring in another one just lik...

How to move an item to a different seat and hold, delete & duplicate items

This will walk you through how to move an item to a different seat (guest), hold an item so the k...

How to enter tips on a Handheld

This document will detail how to enter tips on a Handheld. Once a guest has paid by card, you add...

How to check a gift card balance on a handheld

This document will show how to check the balance of a gift card on a handheld. You can check it a...

How to assign a receipt check printer

A handheld device can be assigned to a guest check printer to print off customer receipts. You pi...

How to adjust the 86 list from a Handheld

This will show you how to add or update items on the 86 list from a Handheld. The 86 list is at t...

How to refresh cache on a handheld

This document will show how to refresh cache on your handheld. If you'd like to see how to do a T...

How to see your sales (Server Close Report)

This will walk through how to see your sales on a handheld. The Server report shows your sales, p...

How to make font size bigger on an iPhone

You can make the font bigger on the handhelds using the iPhones settings Where to change the set...

How to make font size bigger on an A77 device

You can make the font bigger on an A77 device using the device's own settings. TableSide follows ...

The Handheld Welcome Screen

The Welcome screen is the first screen you see after you log in on a handheld. It shows who is lo...

How to clock in and out on a handheld

This will walk through how to log in on a handheld, clock in and out, and take a break. If you'd ...

The Handheld Orders Screen

The Orders screen lists your orders on the handheld, the ones still open and the ones already pai...

How to ring in items on a Handheld

This will walk through how to ring in items on a handheld: finding them on the menu, answering th...

How to apply discounts on a handheld

This will walk through how to add a discount on a handheld: to one item, to several items at once...

How to apply charges on a handheld

This will walk through how to add a charge to an order on a handheld, like a percent gratuity for...

The Handheld Payments screen

The Payments screen lists the payments taken on your orders. From here you add tips, reprint a cr...

The Handheld Modify screen

The Modify screen is where you change one item on an order: tell the kitchen when to make it, put...

How to start and pay out a tab on a handheld

This will walk through tabs on a handheld: starting a tab with the guest's card, adding to it eac...