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How to check a gift card balance on a handheld

This document will show how to check the balance of a gift card on a handheld.

If you'd like to see how to check the gift card balance on a Terminal or in Backoffice, please click the link

  1. To check the balance on the handhelds go the the more section and select tools.

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  2. Select Check Gift Card.

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  3. The handheld will prompt for a card number. Enter it then press the Check balance button and it will appear to the right of the button.

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  4. Alternatively you can check the balance from the payments screen.

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  5. Then select gift card.

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  6. Enter the card number then select Check Balance. The balance will populate to the right of the Check Balance button.

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