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Notes: This release consists of 5 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.7.1** If you would like any ad...

Notes: This release consists of 4 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require a handheld update** If you would like any additional informa...

Notes: This release consists of 3 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.8.1** If you ...

Notes: This release consists of 7 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.9.1** If you ...

Notes: This release consists of 2 Improvements.  **This release will NOT require a handheld update** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5...

Notes: This release consists of 3 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2026.9.2** If you ...

Notes: This release consists of 1 Improvement.  **This release will NOT require a handheld update** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-52...

You can schedule closures for online ordering in advance using a calendar. This allows you to set specific dates or time ranges when online ordering should be unavailable, helping you better manage planned closures or special hours.     Step 1: Go to Closur...

Internal Support & Training Guide Purpose The Auto Print Engine allows locations to automatically print customer-facing documents based on specific triggers, filters, schedules, and printer destinations. This feature is designed for: Additional printin...

The Driver Report tracks delivery activity for your drivers, including trip counts, delivery times, average trip duration, and total time spent on deliveries. It can be used to monitor individual driver performance, review delivery efficiency, and measure over...

The 86 Item Report shows all items that are currently on the 86/Countdown List and displays their current quantity on hand. It can be used to manage out-of-stock items, monitor limited-quantity items throughout the day, and identify items that are running low ...

The Gift Card Liability Report shows the total outstanding balance owed on gift cards, broken down by gift card type. It reflects the store's liability as of the date the report is run and includes an aging breakdown to show how long that liability has been si...

This document explains how to use ShiftHub to request shift swaps or give away shifts with other employees. ShiftHub allows employees to request shift swaps or give away shifts with other co-workers. Once a co-worker accepts a request, it is sent to a manager...

The Ingage Scheduling app lets you view your schedule, request time off, swap or give away shifts, and manage your account settings — all from your phone. This guide walks through each section of the app so you know exactly where to go and what to do. Downloa...

The Sales vs Labor By Day Part Report compares sales performance against labor costs, summarized by your preconfigured day parts (for example, Lunch and Dinner). It works similarly to the Sales vs Labor by Hour report, but instead of breaking data into time in...

Items are the buttons your team presses at the terminal or handheld to ring things up. Modifier items are the changes made to an order — like a sauce, a topping, or a side. Items print black on kitchen tickets; modifier items print red. There are two ways to ...

The General sub-tab of Details — where you set the item's name, pricing, and associations — is covered in How to Make a Menu Item. This document covers the rest of the Details tab: Price Levels, Terminal & Behavior, Printing, Security & Integration, and Descri...

The Kitchen tab controls where this item's ticket goes to get made, how it behaves when it's used as a modifier on someone else's ticket, and how it shows up on kitchen tickets and displays. It's broken into four sections: Steering, Modifier Steering, Tickets,...

The Online Ordering tab controls whether and how this item shows up when customers order online. Unlike some of the others, everything here lives on one page — there are no sub-tabs. Online Options Available Online — turns on whether this item can be ordered...

The Modifiers tab covers two different relationships: which modifier sets this item prompts for when it's ordered, and — if this item is used as a modifier itself — which other items' modifier sets it belongs to. It's broken into three sections: Prompted Sets,...