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This document will show how to create and edit the table layout on terminals. Creating a new dining area This must be done in Backoffice before you can edit the table layout on the terminals  Login to Backoffice and navigate to the POS tab. Navig...

This document will show how to sync the terminal. Performing a Terminal Sync will pull the current version of Sail from the local server onto your terminal.    Log into the terminal and navigate to the Functions screen.   From ...

This document will show how to check the balance of a gift card on the terminal. If you'd like to see how to check the gift card balance on a handheld or in Backoffice, please click the link From the Launch Screen Navigate to the Functions screen from...

Notes: This release consists of 14 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2023.7.2...

Notes: Handhelds WILL need to be updated to 2023.8.1 New Features Terminal: Be able to see the item as you are ringing it in As you click buttons it will appear on the guest check on the left AS YOU RING IT IN! Report: Time Clock Audit Report ...

Notes: This release consists of 7 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2023.8.2*...

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Notes: **This release WILL require you to update your handheld to version 2023.8.3** For your Knowledge: Daily Close Failure Email There are a couple different reason why the Daily Close would fail. They depend on the setting you have configured for closi...

Log into Backoffice Click on the POS tab on the top Click on the triangle next to System Setup Click on Taxes This will show you all of your tax types Click on the second tab called "Tax Rates" Click on the pencil next to the one you'd like to ed...

Notes: **This release will NOT require you to update your handhelds If you would like any additional information please contact support at: Support@ingageit.com or call (612) 861-5277 New Features 1. Display NCA or Cash Discount amount on the terminal scree...

Notes: This release consists of 11 New features and improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2023.9.2...

The Daily Close Report shows a complete summary of all sales, payments, and transactions for a single business day (or daily close).It combines all individual Server Reports and provides a full accounting of the restaurant’s sales, payouts, taxes, comps, and p...

These are all the report parts (organized alphabetically) that you have the option of to put into your report: These sections can be added to any of these reports:Dailys Sales ReportServer ReportSales Period ReportSales Export To see how to edit these report...

Notes: This release consists of 18 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2023.10....

Notes: This release consists of 3 New features and Improvements.  If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. Online Order T...

This document will walk you thru different ways to set rules around your online order time How to Configure the Default Order Time and Throttle Range The Default Order time is the number of minutes a customer will be quoted for how long their online orde...

This will show you how to add or update items on the 86 list from a Handheld If you would like to see how to adjust it from The Terminal or Backoffice please click on the links From the Handheld Log in. Navigating to the item Select the “more”...

This document will show you how to add or update items on the 86 list from Backoffice If you would like to see how to adjust it from The Terminal or a Handheld please click on the links From Backoffice Update the 86 list from Backoffice is most often used w...

Notes: This release consists of 1 new feature **This release will NOT require you to update your handhelds** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (61...

Notes: This release was focused on Bug fixes. If you have any questions please contact support at:Support@ingageit.com or call (612) 861-5277 Improvements 1. Separating gift card types on the daily sales report If you have more than one Gift Card type th...