Search Results

This will detail the page for putting in guests orders. There are a few ways to get to this page and depending on how the table is opened it will be set up differently. Quick Order - The table number will be set to 0, the guest count to 1, and it will open...

This document will show how to register and use a swipe card Login and navigate to the Functions button on the launch screen.   Select Register User Card   Select the person who will use the swipe card...

This document will detail the terminal settings page and show how to change system defaults on the terminal. Navigate to the Functions page.   Select the Settings button.   The settings page will appea...

This document will show how to toggle a Manual price level change. Login and navigate to the Functions Screen from the launch page.   Select the Toggle Price Levels button. You will be prompted with a list of...

This document will show how to enable training mode. Log in and navigate to the Functions screen.   Select Enable Training. Training mode will stop the system from entering payments and printing tickets to the kitchen, so that ...

This document will show you the different ways to open the till.   Without a sale To open a till without a transaction press the No Sale button.   With a cash transaction The quick way is fast cash. This option does not offer ...

This document will show how to create and edit the table layout on terminals. Creating a new dining area This must be done in Backoffice before you can edit the table layout on the terminals  Login to Backoffice and navigate to the POS tab. Navig...

This document will show how to sync the terminal. Performing a Terminal Sync will pull the current version of Sail from the local server onto your terminal.    Log into the terminal and navigate to the Functions screen.   From ...

This document will show how to check the balance of a gift card on the terminal. If you'd like to see how to check the gift card balance on a handheld or in Backoffice, please click the link From the Launch Screen Navigate to the Functions screen from...

This document will show how to use the Distribute tip pool feature. The distribute tip pool function will take a sum of money that is entered by the user and give it to user selected tippable employees divided up by the number of hours each employee worked th...

Notes: This release consists of 14 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2023.7.2...

Notes: Handhelds WILL need to be updated to 2023.8.1 New Features Terminal: Be able to see the item as you are ringing it in As you click buttons it will appear on the guest check on the left AS YOU RING IT IN! Report: Time Clock Audit Report ...

Notes: This release consists of 7 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2023.8.2*...

jkls;ajfldj -

Notes: **This release WILL require you to update your handheld to version 2023.8.3** For your Knowledge: Daily Close Failure Email There are a couple different reason why the Daily Close would fail. They depend on the setting you have configured for closi...

The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Batch Time will affect the funding schedule. The ACH settlement and return window is based on ACH SEC Code. *Batch Time: Customer Payment Date & Batch Date are NOT...

Introduction Welcome to the privacy policy for INGAGE LLC. We recognize the importance of protecting the privacy of our users. This document outlines the types of personal information we gather, the methods we use to collect it, how we utilize this data, and ...

Log into Backoffice Click on the POS tab on the top Click on the triangle next to System Setup Click on Taxes This will show you all of your tax types Click on the second tab called "Tax Rates" Click on the pencil next to the one you'd like to ed...

Notes: **This release will NOT require you to update your handhelds If you would like any additional information please contact support at: Support@ingageit.com or call (612) 861-5277 New Features 1. Display NCA or Cash Discount amount on the terminal scree...

Notes: This release consists of 11 New features and improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2023.9.2...