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Notes: Your Handhelds need to be on 2023.2.2 version in the app store Improvements: Terminal: Auto Save Previously, whenever you performed any action on an order, you had to Send it before the change would go into effect and before you left the order. We ...

Notes: Please remember to update your handhelds to the latest version in the app store: 2023.3.1 New Features: Terminal: Quantity consolidates items on the check. This feature will be very helpful for locations that have banquets and other big events. ...

Notes: This release consolidates the multiple “discount” buttons on the bottom toolbar, and combines item level and check level discounts into one button! IMPORTANT: When this release goes into effect on Monday morning, ALL of your discount will default to be...

Notes: Your handhelds will need to be updated to 2023.4.1 Bug Fixes: General: When building a modifier set, the “Overall Price Override” section on the details page will now supersede the “Price Override” that you attached to the modifier items. (Previously...

Notes: This release has 10 new features and improvements.  New Features: General: Incremental Cache update Previously whenever you made a change or added an item in Backoffice you needed to do a “Refresh Cache” on all the devices in order for the chang...

Notes: This release is mostly focused on bug fixes Improvements: Reports: We have added an employee phone list in the reporting section Bug Fixes: “As App” ticket were not printing to the expo printer. If you refunded a credit card, it woul...

Notes: There are 5 new feature in this release New Features: General: Sales Accountability payment options Gives you the ability to changes the owner (ultimately the accountability) of the sale/tip of the check to the person who took the payment. Here are...

Notes: This release contained only bug fixes Bug Fixes: Fixed speed issue with logging into the system. Fixed spinning wheel on prices. Prices should appear instantly now Labor, Tip out log, and and NCA tax was not showing up on the daily repo...

New Features: Backoffice: Job Role Departments You can now create a job role department to separate out different departments in your business. Go into Job Roles, and there is now a new tab called Departments. Here you can create as many different d...

This document will walk you thru the four ways to transfer an order to another server. The Orders View Screen (or Table View screen) Inside an order In the Tools Screen in order entry mode 1. Orders Screen (or Tables View Screen - same steps) Sele...

This document will show how to run a server report. As a server Log onto terminal and navigate to the launch screen. Select the tools button.   Select server report and receipt will print with the server report. ...

This document will show how to close a server. There are 3 things to do before you run a server close Make sure all tables are closed out Make sure all credit card tips are entered Run a server report to check to make sure everything looks good  Mak...

This document will walk you through performing the daily close procedure in Sail. Before you can do a daily close these things need to be finished: All tables are closed out All tips are entered All servers are closed out How to run the ...

This document will show you how to add or update items on the 86 list from the Terminal If you would like to see how to adjust it from a Handheld or Backoffice please click on the links From the Launch Screen Adding an Item Log into a terminal. On...

The notes section can be found on the launch screen of the terminal and is a great place to leave reminders and notes for staff. The section below shows the terminal launch page with the notes section highlighted in red. This document will explain how to updat...

This document will detail how to make a button for a gift card purchase. Creating the gift card button Navigate to the POS tab and open the PLU section.   Find a folder that makes sense to contain gift card sale and right clic...

This document will detail how to make a payout button   You will need to make a new PLU but first you will need to make a new PLU group to add to it. Navigate to the PLU Groups section under settings on the POS Tab.   Select the...

This document will detail how to set up auto close.   Navigate to the POS tab and click to open the settings menu then select the closing section.   The closing settings contains “close settings” and “Auto Close settings”. ...

Modifiers are applied modifications to a PLU entry. Modifiers are very customizable in Sail POS, but initial setup can be a little daunting at first. This guide will walk you through the ins and outs of how modifiers work and how to configure them. In the POS...

This will walk you through creating a modifier set. Open back office. Select the POS tab at the top of the page.   Navigate to modifier set.   To create a new modifier set select the plus sign in th...