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This document will detail how to make a button for a gift card purchase. Creating the gift card button Navigate to create a new item Backoffice --> POS --> Expand items --> Expand Charges category  Right click on Charges category to see the option to...

This document will detail how to make a payout button   You will need to make a new PLU but first you will need to make a new PLU group to add to it. Navigate to the PLU Groups section under settings on the POS Tab.   Select the...

This document will detail how to set up auto close.   Navigate to the POS tab and click to open the settings menu then select the closing section.   The closing settings contains “close settings” and “Auto Close settings”. ...

Modifiers are applied modifications to a PLU entry. Modifiers are very customizable in Sail POS, but initial setup can be a little daunting at first. This guide will walk you through the ins and outs of how modifiers work and how to configure them. In the POS...

This will walk you through creating a modifier set. Open back office. Select the POS tab at the top of the page.   Navigate to modifier set.   To create a new modifier set select the plus sign in th...

This will walk through the process of starting a table on a terminal.  Please click this link if you'd like to see how to start a table from a handheld. There are 3 most common ways to start a table from the terminal. Table View Screen New Order Qui...

This will walk you through how to modify a table on a terminal after it has been created. If you'd like to see how to modify a table on the handheld please click the link. On a terminal  The table number, guest count, type of order, server name, and name of...

This document will show you how to edit items on the order in the "More" screen Select and item on the check and press the “More” button on the bottom toolbar of the order entry screen. Once selected you will see this screen ...

This document will show how to print a receipt from a terminal. There are many way From Order Entry Screen From Tools Screen From Table View Screen From Order View Screen Order Entry Inside the order you can press the Receipt button on the bott...

This document will detail how to close a table/order from a terminal To see how to close a table/order from a handheld please click the link To close a table or an order you will need to locate the order you would like to close. Once it has been located, pay...

This document will show how to open an order that was placed earlier. There are 2 ways to find orders on the terminal Orders View Screen Table View Screen Orders Screen Go to the orders screen.   Look for and select the ...

This document will show you how to view your open orders. The orders screen can be opened by pressing the orders button. If you want more information on all the functions of the orders screen, see the Orders Screen Article. (This button can be found on most...

This document will show you how to view your open orders. The orders screen can be opened by pressing the orders button. If you want more information on all the functions of the orders screen, see the Orders Screen Article. (This button can be found on most o...

This document will show how to view someone else's orders. Open the orders screen.   Select the button on the top that shows your name   Select the server you would like to view from the list. ...

This document will show how to combine orders. There are two ways to combine orders on the terminal The Order Screen The Table View screen From Orders Screen Find the orders you would like to combine on the orders screen.   Select each ord...

This document will show how to change a table number or move an order to a another table. There are four ways to change a table number In the Table View Screen In the Orders View Screen In the Order Entry Screen In the Tools Screen in an order Table ...

This document will show how to sort orders in the Order View Screen First open the orders screen.   You will see all of your orders in the middle of the screen. To rearrange/sort the orders select the Sort By button in the top ...

This document will show the tools editing feature. The “Tools” button is on the bottom toolbar of the order entry screen. Once selected the tool options will appear. Receipt Printing All ...

This document will show how to add manager rights to an open screen.  On most of the screens in the Sail interface you will see a logout button on the bottom left corner.   Press and hold the log out button and a prompt will appe...

This document will show how to void a cash payment First you need to find the closed order, navigate to the orders screen and select the middle showing button to toggle it to closed orders. Locate the order you would like void the payment on then doubl...