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This document will show how to run a server report. As a server Log onto terminal and navigate to the launch screen. Select the tools button.   Select server report and receipt will print with the server report. ...

This document will show how to close a server. There are 3 things to do before you run a server close Make sure all tables are closed out Make sure all credit card tips are entered Run a server report to check to make sure everything looks good  Mak...

This document will walk you through performing the daily close procedure in Sail. Before you can do a daily close these things need to be finished: All tables are closed out All tips are entered All servers are closed out How to run the ...

This document will show you how to add or update items on the 86 list from the Terminal If you would like to see how to adjust it from a Handheld or Backoffice please click on the links From the Launch Screen Adding an Item Log into a terminal. On...

This document will show you how to edit Billboards in Backoffice Billboards allow you to have important notes for your staff to read before or during their shift.  They are good for specials, Rotating beers, Soup of the day, upcoming events, and so much more ...

This document will detail how to make a button for a gift card purchase. Creating the gift card button Navigate to create a new item Backoffice --> POS --> Expand items --> Expand Charges category  Right click on Charges category to see the option to...

This document will detail how to make a payout button   You will need to make a new PLU but first you will need to make a new PLU group to add to it. Navigate to the PLU Groups section under settings on the POS Tab.   Select the...

This document will detail how to set up auto close.   Navigate to the POS tab and click to open the settings menu then select the closing section.   The closing settings contains “close settings” and “Auto Close settings”. ...

Modifiers are applied modifications to a PLU entry. Modifiers are very customizable in Sail POS, but initial setup can be a little daunting at first. This guide will walk you through the ins and outs of how modifiers work and how to configure them. In the POS...

This will walk you through creating a modifier set. Open back office. Select the POS tab at the top of the page.   Navigate to modifier set.   To create a new modifier set select the plus sign in th...

This will walk through the process of starting a table on a terminal.  Please click this link if you'd like to see how to start a table from a handheld. There are 3 most common ways to start a table from the terminal. Table View Screen New Order Qui...

This will walk you through how to modify a table on a terminal after it has been created. If you'd like to see how to modify a table on the handheld please click the link. On a terminal  The table number, guest count, type of order, server name, and name of...

This document will show you how to edit items on the order in the "More" screen Select and item on the check and press the “More” button on the bottom toolbar of the order entry screen. Once selected you will see this screen ...

This document will show how to print a receipt from a terminal. There are many way From Order Entry Screen From Tools Screen From Table View Screen From Order View Screen Order Entry Inside the order you can press the Receipt button on the bott...

This document will detail how to close a table/order from a terminal To see how to close a table/order from a handheld please click the link To close a table or an order you will need to locate the order you would like to close. Once it has been located, pay...

This document will show how to open an order that was placed earlier. There are 2 ways to find orders on the terminal Orders View Screen Table View Screen Orders Screen Go to the orders screen.   Look for and select the ...

This document will show you how to view your open orders. The orders screen can be opened by pressing the orders button. If you want more information on all the functions of the orders screen, see the Orders Screen Article. (This button can be found on most...

This document will show you how to view your open orders. The orders screen can be opened by pressing the orders button. If you want more information on all the functions of the orders screen, see the Orders Screen Article. (This button can be found on most o...

This document will show how to view someone else's orders. Open the orders screen.   Select the button on the top that shows your name   Select the server you would like to view from the list. ...

This document will show how to combine orders. There are two ways to combine orders on the terminal The Order Screen The Table View screen From Orders Screen Find the orders you would like to combine on the orders screen.   Select each ord...