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This document will give a breakdown of the Daily Sales Report Each of the important number are color coded to help find easily

These are all the report parts (organized alphabetically) that you have the option of to put into your report: These sections can be added to any of these reports:Dailys Sales ReportServer ReportSales Period ReportSales Export To see how to edit these report...

Notes: This release consists of 18 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2023.10....

Notes: This release consists of 3 New features and Improvements.  If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. Online Order T...

This document will walk you thru different ways to set rules around your online order time How to Configure the Default Order Time and Throttle Range The Default Order time is the number of minutes a customer will be quoted for how long their online orde...

This will show you how to add or update items on the 86 list from a Handheld If you would like to see how to adjust it from The Terminal or Backoffice please click on the links From the Handheld Log in. Navigating to the item Select the “more”...

This document will show you how to add or update items on the 86 list from Backoffice If you would like to see how to adjust it from The Terminal or a Handheld please click on the links From Backoffice Update the 86 list from Backoffice is most often used w...

Notes: This release consists of 1 new feature **This release will NOT require you to update your handhelds** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (61...

Notes: This release was focused on Bug fixes. If you have any questions please contact support at:Support@ingageit.com or call (612) 861-5277 Improvements 1. Separating gift card types on the daily sales report If you have more than one Gift Card type th...

This will walk through the process of starting a table on a handheld.  Please click the link to see how to start a table on the terminals Handheld Log into the hand held.   Navigate to the orders screen.   Press the plus sign in th...

This will walk you through how to modify a table on a handheld after it has been created. If you'd like to see how to modify a table on the terminal please click the link. On a handheld There are several table modifications across the top.   Sel...

This document will detail how to close a table/order from a handheld. To see how to close a table/order from a terminal please click the link To close a table or an order you will need to locate the order you would like to close. Once it has been located, ...

This document will detail how to reopen a closed table/order from a terminal NOTE: If it is a credit transaction the customer will need to provide their credit card to process the payment after the table has been reopened. Sail does not have access to previou...

This document will show how to sort and filter payments Anatomy of a button on the Edit Tips screen The items in red are the same as the Orders View screen. The items in teal are unique to the Edit Tips screen. Table Number - This is ...

This document will show how to edit tips that have already been entered If a tip needs to be edited on an already adjusted payment select the middle “showing” button and change it from a Pending Tips filter to an All filter.   You will now see a...

This document will detail how to enter tips on a Handheld To see how to enter tips on a terminal please click the link Handheld Once you have made the payment with the handheld you can add the tip to the payment in the payments screen. Go to the paym...

This document will show how to refresh cache on your handheld. If you'd like to see how to do a Terminal Sync, please click the link.  Refreshing cache on a handheld pulls the current version of Sail from the server onto your handheld. This can be used to pu...

This document will show how to check the balance of a gift card on a handheld. If you'd like to see how to check the gift card balance on a Terminal or in Backoffice, please click the link To check the balance on the handhelds go the the more section a...

This document will show how to check the balance of a gift card in Backoffice. If you'd like to see how to check the gift card balance on a Terminal or on a handheld, please click the link   To find a gift card balance in back office go to the POS tab a...

To Clock In to the System Step 1 On the order access screen click the clock icon        Step 2 Enter in your access code number   Step 3 If you have multiple jobs choose the job you are work...