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447 total results found

Printing a Credit Card Voucher

Focus POS User Guide Front of House Order Entry

Step 1 From Edit Tips screen, click Voucher button.

Reprint a Check

Focus POS User Guide Front of House Order Entry

Step 1 Click Functions or Open Checks on the table screen. Step 2 From functions screen click Closed or Open Checks. If you clicked Open Checks, continue to next step. Step 3 Click on the check y...

Run a Checkout Report

Focus POS User Guide Front of House Order Entry

Make sure all checks are closed and all tips have been entered, including zero balance checks and zero tips.     Step 1 On the table layout click the Checkout Report button or Functions button.    Step 2 From the checkout...

Entering in Delivery Orders

Focus POS User Guide Front of the House Special Functions

In most cases, you have a delivery order button on either the main screen or on the delivery order screen.   Step 1 Find the delivery order button, either on the main screen, table screen, or delivery screen and click it. St...

Entering in To Go Orders

Focus POS User Guide Front of the House Special Functions

Step 1 From the order access screen enter your access code. Step 2 Click To Go order button.    Step 3 Enter the name of the customer who is placing this to go order. Step 4 You will now notice on the check there is a to go header and...

Changing the Blackboard

Focus POS User Guide Front of the House Special Functions

The blackboard shows up on the order access screen on the left-hand side. It's great for adding announcements, 86 lists, and Specials.     Step 1 In the order access screen click the wrench icon.      Step 2 Click the Setup button and enter i...

Sending Messages to Employees

Focus POS User Guide Front of the House Special Functions

You can send messages to individuals or groups of employees and force those messages to be read before the log in.     Step 1 On the order access screen click the wrench icon.    Step 2 Click the Setup Button and ente...

Using Check Filter

Focus POS User Guide Front of the House Special Functions

The Check Filter is a great way to look at individual or groups of checks to get detailed information on those check. Step 1 In the order access screen click the wrench icon.    Step 2 Click Setup button and enter in your access code. ...

Edit Guest Check

Focus POS User Guide Front of the House Special Functions

You can change the credit card voucher and guest check header and footer. Step 1 On the order access screen click the Wrench icon.    Step 2 Click the Setup button and enter access code. Step 3 Click Locations (top center) Ste...

Discounting Menu Items

Focus POS User Guide Manager Functions in Order Entry

Step 1 In the order access screen enter your access code. Step 2 Locate the check you need to discount. Step 3 Click PMNTS & Discounts button.    Step 4 Click (highlight) the menu item you want to discount. Step 5 Clic...

Discounting Gift Cards

Focus POS User Guide Manager Functions in Order Entry

Step 1 In the order access screen enter your access code. Step 2 Locate the check you need to discount. Step 3 Click PMNTS & Discounts button.       Step 4 Click on gift card (under the subtotal in green lettering). Step 5 Click one o...

Removing Discounts

Focus POS User Guide Manager Functions in Order Entry

Step 1 In the order access screen enter your access code. Step 2 Locate the check you need to discount. Step 3 Click PMNTS & Discounts button. Step 4 Click (highlight) the discount under the subtotal. Step 5 Click the Delete button...

Voiding a Menu Item or Payment

Focus POS User Guide Manager Functions in Order Entry

Step 1 Click Functions button. Step 2 Click Open Checks button. Step 3 Click the check you want open. Voiding Menu Item Step 1 Click on the menu item that nee...

Email Customer Receipts

Focus POS User Guide Manager Functions in Order Entry

Step 1 Click the Functions button. Step 2 Click the Email Check button. Step 3 Click the check you want to email. If you can't find the check you want, use the Find button (See: Using Check Filter) ...

Add an Employee

Focus POS User Guide Employee Management & Training Mode

Step 1 Click the Wrench icon on the order access screen.    Step 2 Click Employee Step 3 Enter in your access code. Step 4 Click on an employee that has a similar job to the new employee. Step 5 ...

Editing Employees

Focus POS User Guide Employee Management & Training Mode

Step 1 Click the Wrench icon on the order access screen.    Step 2 Click Employee Step 3 Enter in your access code. Step 4 Locate the employee in the left side bar. Step 5 Edit the information needed. St...

Terminating and deactivating employees

Focus POS User Guide Employee Management & Training Mode

Never use the delete button to get rid of an employee because it takes them and their time cards out of the system. Step 1 On the order access screen click the Wrench icon.    Step 2 Click Employee button and enter ...

Training Mode

Focus POS User Guide Employee Management & Training Mode

Training mode is a way to practice entering orders without tickets being sent to the kitchen or bar. NOTE: The Job right of Training mode needs to be turned on. Entering Training Mode Step 1 On the order access screen click the Wrench ico...

Creating a New Time Card

Focus POS User Guide Time Card - Adding and Editing Time Cards

Step 1 On the order access screen click the Wrench icon. Step 2 Click the Time Cards button. Step 3 Click on the employee you want to add a timecard for. Step 4 Click on the Add button. ...

Editing a Time Card

Focus POS User Guide Time Card - Adding and Editing Time Cards

Step 1 On the order access screen click the Wrench icon. Step 2 Click the Time Cards button. Step 3 Select the employee you want to edit a time card for. Step 4 Select the time card you wish to...