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How To Clock In & Out Of The System

Focus POS User Guide Front of House Order Entry

To Clock In to the System Step 1 On the order access screen click the clock icon        Step 2 Enter in your access code number   Step 3 If you have multiple jobs choose the job you are work...

Create and View Open Checks

Focus POS User Guide Front of House Order Entry

Creating a Check Step 1 Enter access code in the order access screen    Step 2 Click on a table or click Start Tab button. Step 3 Click on a Canvas button Step 4 Click on a me...

Delete a Menu Item That Has Not Been Sent to the Kitchen or Bar Printer

Focus POS User Guide Front of House Order Entry

Step 1 In the check that is open highlight the menu item that needs to be deleted. Step 2 Click the Delete button. NOTE: If the menu item has been sent (printer icon next to it) you will need to use the Void button.

Modify a Menu Item

Focus POS User Guide Front of House Order Entry

Step 1 Highlight the menu item you want to modify. Step 2 Click on Modify Item. Step 3 Click on the modifier buttons, then click done. NEXT STEPS ONLY NEEDED IF YOU HAVE A SPECIAL REQUEST. Step 4 Click Type Note button. S...

Hold and Fire Menu Items

Focus POS User Guide Front of House Order Entry

Step 1 Click on the menu items that you want to hold.   Step 2 Click the hold button. Step 3 Quit out of the system.   Step 4 Log back in and click on the table that has held menu item (green table) Step 5 ...

Delay Send Menu Items

Focus POS User Guide Front of House Order Entry

Step 1 Click on the menu items you want to delay send. Step 2 Click on the Delay Send button. Step 3 Enter in the amount of time you want to delay send & click OK.

Split a Check - Before Order

Focus POS User Guide Front of House Order Entry

Step 1 Click on menu items. Step 2 Click Split button (to go up to the next seat number) Step 3 Click menu item for seat two. OR: Step 4 Click the menu item. Step 5 Click on Seat # (whichever seat you want that menu item to go to) ...

Split a Check - After Order

Focus POS User Guide Front of House Order Entry

Step 1 Open the check you want to split. Step 2 Click Split button. Step 3 Click on the menu item that you want to move to another check. Step 4 Click on the open area to create a new seat. ...

Split a Single Menu Item on Split Check

Focus POS User Guide Front of House Order Entry

Step 1 From Split Check screen click on the item and click on the Split Item button. Step 2 Enter in number of splits desired.

Transfer a Check to Employee, Table & Item

Focus POS User Guide Front of House Order Entry

Step 1 Open the check you want to transfer. Step 2 Click Transfer and select how you would like to transfer. To Transfer to an Employee Step 1 Tp transfer to an employee: Click employee button. Step ...

Payment with Cash, Credit Card & Gift Card

Focus POS User Guide Front of House Order Entry

Step 1 Open the check you want to make a payment on. Step 2 Click PMNTS & Discounts button. Step 3 Choose a payment button. Cash Even Cash button will make the payment equal to the amount of balance due. Zero balance due checks nee...

Split Payments on a Check

Focus POS User Guide Front of House Order Entry

Step 1 Open the check you want to make a payment on.   Step 2 Click PMNTS & Discounts button. Step 3 Choose a payment button: Cash, Gift Card or Credit Card Step 4 Click the payment method and then click the number of splits (3 way p...

Issue a Gift Card

Focus POS User Guide Gift Cards

Step 1 Enter access code on the order access screen.   Step 2 Click on the main screen. Step 3 Click PMNTS & Discounts button.   Step 4 Click Issue Gift Card.   Step 5 Enter amount and swipe Gift Card. Step 6 Select payment type and pay...

Add Money to Gift Card & Check Balance

Focus POS User Guide Gift Cards

Step 1 Click PMNTS & Discounts button.   Step 2 Click add to gift card button or gift card balance button.   Checking Balance Swipe Gift Card to check balance. Adding to Gift Card Enter in amount to add and swipe gift card.

Edit Your Credit Card Tips

Focus POS User Guide Front of House Order Entry

To Enter Credit Card Tips Step 1 On the Order Access Screen enter in your access code. Step 2 Click on Edit Tips button (on the ribbon or table menu). Step 3 Click on the credit card transaction that needs a tip added. ...

Printing a Credit Card Voucher

Focus POS User Guide Front of House Order Entry

Step 1 From Edit Tips screen, click Voucher button.

Reprint a Check

Focus POS User Guide Front of House Order Entry

Step 1 Click Functions or Open Checks on the table screen. Step 2 From functions screen click Closed or Open Checks. If you clicked Open Checks, continue to next step. Step 3 Click on the check y...

Run a Checkout Report

Focus POS User Guide Front of House Order Entry

Make sure all checks are closed and all tips have been entered, including zero balance checks and zero tips.     Step 1 On the table layout click the Checkout Report button or Functions button.    Step 2 From the checkout...

Entering in Delivery Orders

Focus POS User Guide Front of the House Special Functions

In most cases, you have a delivery order button on either the main screen or on the delivery order screen.   Step 1 Find the delivery order button, either on the main screen, table screen, or delivery screen and click it. St...

Entering in To Go Orders

Focus POS User Guide Front of the House Special Functions

Step 1 From the order access screen enter your access code. Step 2 Click To Go order button.    Step 3 Enter the name of the customer who is placing this to go order. Step 4 You will now notice on the check there is a to go header and...