Recently Updated Pages
How to configure a "BOGO" Shortcut
This document will show you how to configure a BOGO (or 2 for 1) discount This can be used whe...
How to create a Shortcut
This document will show you how to create a Shortcut A shortcut is a set of actions that can o...
How to add a recipe to a menu item
When pressing and holding on a menu item a recipe of the menu item can be added and printed out. ...
How to adjust the 86 list in Backoffice
This document will show you how to add or update items on the 86 list from Backoffice If you wou...
How to update Billboards
This document will show you how to edit Billboards in Backoffice Billboards allow you to have im...
PCI Compliance for EVPay
Introduction Most EVPay compliance steps for PCI take just 10-15 min. What is PCI?Payment Car...
PCI Compliance for EVPay™
Introduction Most EVPay compliance steps for PCI take just 10-15 min. What is PCI?Payment Car...
Sail POS: Common KDS setup mistakes that affect other kitchen stations
Summary. Covers three Kitchen Display System (KDS) settings that are easy to misunderstand when y...
KVS Station Settings
This document will show you all of the Settings that are on the KVS screens General Settings: ...
Quick Station Screen
This document will detail the Quick Station Screen 1. Sail Logo - Click the Sail logo ...
Expo Screen
This document will detail the Expo Screen 1. Sail Logo - Click the Sail logo in the ...
Wheel Screen
This document will detail the Wheel Screen 1. Sail Logo - Click the Sail logo in the...
How to Configure a Kitchen Video in Backoffice
This document will walk you thru setting up a kitchen video system To Find Kitchen Video confi...
New Focus support - contact info
Email address: fcesupport@shift4.com Support phone number: 1-888-276-2108
How to manually add and subtract rewards points
Click the Rewards button Click the Lookup button Enter member card or mobile number ...
How to look up a member and apply points
Start an order and enter in items Click the Rewards button Click the Lookup button ...
How to register a reward member
Click the Rewards button Click the Lookup button Enter in card number or mobile phon...
How to apply rewards discount to order
Click the Rewards button Click the Lookup button Click on the member who has the rewa...
How to refund a credit card from a previous day transaction
Create Refund Click Quick Order on the default screen Click Charge Tab Click on on...
How to exit and restart Sail Software
Exit Sail Software On the Log In screen enter 987654321 Enter On any other screen, clic...