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Accessing Your Statements in MX Merchant
Introduction This document will guide you in how to access your statements in MX Merchant (MXM)...
Example of putting an order on their customer account in Backoffice and Reporting
This document will show you what it looks like when a customer puts their bill on their customer ...
Example Customer Account Payment in Backoffice and Reporting
This document will show you what it looks like when a customer has a balance on their account and...
Example Deposit Payment in Backoffice and Reporting
This document will show you what it looks like in Backoffice and on Reports when a customer makes...
Creating Customer Accounts
This page contains information on how to create customer accounts in Sail. 1. Navigate to Cust...
Example Deposit Redemption in Backoffice and Reporting
This document will show you what is looks like when a customer redeems their deposit and applies ...
How to manually add and subtract rewards points
Click the Rewards button Click the Lookup button Enter member card or mobile number ...
How to apply rewards discount to order
Click the Rewards button Click the Lookup button Click on the member who has the rewa...
How to look up a member and apply points
Start an order and enter in items Click the Rewards button Click the Lookup button ...
How to register a reward member
Click the Rewards button Click the Lookup button Enter in card number or mobile phon...
Edit Tips Screen
This document will detail the Edit Tips screen. Anatomy of...
Table View Screen
This page will detail the Table View screen. 1. The tables - Each table or b...
Orders Screen
This will detail how to use the orders screen. ...
How to sort payments on the edit tips screen
This document will show how to sort and filter payments Anatomy of a button on the Edit Tips s...
How to enter tips
This document will detail how to enter tips on a Terminal To see how to edit tips on a handheld ...
How to reopen a closed table/order
This document will detail how to reopen a closed table/order from a terminal NOTE: If it is a cr...
How to Hold, Fire, or Re-Fire an item
This will show you how to Hold, Fire, or Re-fire an item How to hold an item Hold until you f...
How to sort orders on the order view screen
This document will show how to sort orders in the Order View Screen First open the orders ...
How to add discounts to an item or check
This document will show you how to add a discount to an item or the check on a terminalIf you wan...
How to configure a Discount
There are many different setting on what can be configured in a discount, and this document will ...