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Set up in Sail Backoffice

Ingage Scheduling Customer Set up

This document explains the items that must be configured in Sail Backoffice before executing the ...

Updated 1 month ago by Cheryl Fuhrmann

Handheld Usage Report

Sail POS: Backoffice Report Samples

The Handheld Usage helps measure handheld adoption by comparing employee sales activity on handhe...

Updated 1 month ago by Cheryl Fuhrmann

Auto Print Engine

Sail POS: Backoffice POS: System Setup

Internal Support & Training Guide Purpose The Auto Print Engine allows locations to automatic...

Updated 2 months ago by Cheryl Fuhrmann

PLU: Activate/Inactivate an Item

Sail POS: Backoffice POS: Items & Modifiers

Navigate to back office Go to the POS tab Find the Item or Mod item you want to inactivate (I...

Updated 2 months ago by Ben

How to set Closed Schedule on Online Ordering

Sail POS: Backoffice POS: Online Ordering

You can schedule closures for online ordering in advance using a calendar. This allows you to set...

Updated 2 months ago by Cheryl Fuhrmann

Surcharging FAQs

Payments Surcharge

What is the credit card surcharge and how does it benefit me? For all credit card transactions (...

Updated 2 months ago by Maya Byers

Terms of Service (TOS)

INGAGE LLC Terms of Service (TOS) This section of the document is to provide you information abo...

Updated 2 months ago by Maya Byers

Bank Letter Requirements and ACH Banking IDs

Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...

Updated 2 months ago by Maya Byers

ACH Payments Funding Schedule

The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Ba...

Updated 2 months ago by Jonathan Arjes

How to create a context filter

Sail POS: Backoffice POS: Settings

This document will show you how to create a context filter. How to Build a context filter B...

Updated 2 months ago by Cheryl Fuhrmann

How to create a Shortcut

Sail POS: Backoffice POS: Items & Modifiers

This document will show you how to create a Shortcut A shortcut is a set of actions that can o...

Updated 2 months ago by Cheryl Fuhrmann

CREED

Updated 2 months ago by Nathan Bock

INGAGE LLC Privacy Policy

Introduction Welcome to the privacy policy for INGAGE LLC. We recognize the importance of protec...

Updated 2 months ago by Paul Dennis

Service Level Agreement (SLA)

For optimal viewing results, mobile users should orient their device horizontally. Introduction ...

Updated 3 months ago by Noah

Customer Account Activity Report

Sail POS: Backoffice Report Samples

The Customer Account Activity Report shows the full activity history for all customer accounts du...

Updated 4 months ago by Cheryl Fuhrmann

How to set up Scheduled Reports

Sail POS: Backoffice Reporting

Scheduled Reports allow you to automatically receive any report from the system via email, on a s...

Updated 4 months ago by Cheryl Fuhrmann

How to sign into the Ingage Insights App

Sail POS: Backoffice Reporting

Step 1 - Download the app Go to your phones App store and search for "Ingage Insights" and dow...

Updated 4 months ago by Cheryl Fuhrmann

Toggle Online Ordering Status

Sail POS: Backoffice POS: Online Ordering

This article provides instructions on how to manually toggle the online ordering status. These me...

Updated 4 months ago by Regan

Gift Card Funding Report

Sail POS: Backoffice Report Samples

The Gift Card Funding Report shows the net balances owed between store locations when gift cards ...

Updated 4 months ago by Cheryl Fuhrmann

Customer Accounts on a Daily Close Report

Sail POS: Backoffice Report Samples

This is an example of how Customer accounts report  on the Daily Close Report Money coming int...

Updated 4 months ago by Cheryl Fuhrmann