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Set up in Sail Backoffice
This document explains the items that must be configured in Sail Backoffice before executing the ...
Handheld Usage Report
The Handheld Usage helps measure handheld adoption by comparing employee sales activity on handhe...
Auto Print Engine
Internal Support & Training Guide Purpose The Auto Print Engine allows locations to automatic...
PLU: Activate/Inactivate an Item
Navigate to back office Go to the POS tab Find the Item or Mod item you want to inactivate (I...
How to set Closed Schedule on Online Ordering
You can schedule closures for online ordering in advance using a calendar. This allows you to set...
Surcharging FAQs
What is the credit card surcharge and how does it benefit me? For all credit card transactions (...
Terms of Service (TOS)
INGAGE LLC Terms of Service (TOS) This section of the document is to provide you information abo...
Bank Letter Requirements and ACH Banking IDs
Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...
ACH Payments Funding Schedule
The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Ba...
How to create a context filter
This document will show you how to create a context filter. How to Build a context filter B...
How to create a Shortcut
This document will show you how to create a Shortcut A shortcut is a set of actions that can o...
CREED
INGAGE LLC Privacy Policy
Introduction Welcome to the privacy policy for INGAGE LLC. We recognize the importance of protec...
Service Level Agreement (SLA)
For optimal viewing results, mobile users should orient their device horizontally. Introduction ...
Customer Account Activity Report
The Customer Account Activity Report shows the full activity history for all customer accounts du...
How to set up Scheduled Reports
Scheduled Reports allow you to automatically receive any report from the system via email, on a s...
How to sign into the Ingage Insights App
Step 1 - Download the app Go to your phones App store and search for "Ingage Insights" and dow...
Toggle Online Ordering Status
This article provides instructions on how to manually toggle the online ordering status. These me...
Gift Card Funding Report
The Gift Card Funding Report shows the net balances owed between store locations when gift cards ...
Customer Accounts on a Daily Close Report
This is an example of how Customer accounts report on the Daily Close Report Money coming int...