Recently Updated Pages
How to make a PLU
This document will detail how to make a new PLU. There are two ways to make a new PLU. You can d...
How to create a modifier set
This will walk you through creating a modifier set. Open back office. Select the POS ta...
Release: 2022.3.1
Note: Items indicated with a ** have been in the system for a few months and are not new as of th...
How to create Item Filters
This document will show you how to create Item Filters To Navigate to Items filters POS -->...
Online Order Throttling
This document will walk you thru different ways to set rules around your online order time How...
How to update your tax rates
Log into Backoffice Click on the POS tab on the top Click on the triangle next to System Setu...
How to rearrange PLUs within a category
This will show you how to rearrange PLUs within a category which will change the order they appea...
PLU: Modifier Flow
This document will detail the modifier flow tab. The Modifier Flow tab is a tool that lets yo...
PLU: Inventory
This document will detail the inventory tab. The Inventory tab is where you can see and edit i...
PLU: Price Levels Tab
This will detail the Price level tab on PLUs Price levels tab shows all the price level changes ...
PLU: Steering
This document will detail the steering section of a PLU in back office. S...
PLU: Location Availability
This document will detail the Location Availability tab. The location availability tab will let...
PLU: Online Ordering
This document will detail the online ordering tab in PLUs Select this che...
Setting Up Modifiers
Modifiers are applied modifications to a PLU entry. Modifiers are very customizable in Sail POS, ...
How to set up auto close
This document will detail how to set up auto close. Navigate to the POS tab and click to ...
How to update today's notes
The notes section can be found on the launch screen of the terminal and is a great place to leave...
Batch Settle Error
Credit Card batches are normally set to automatically batch every 24 hours. If the...
Close Day Errors
Every day, Focus closes out the previous day check folder and creates a new check folde...
Creating a New Report
Step 1 Scroll down to an empty report slot and under Type, click the down arrow to choose t...
Reapply Credit Card Payments
Step 1 Reopen the check that you want to add the credit card to. Step 2 Click th...