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How to Configure a "Food Special" Shortcut

Sail POS: Backoffice POS

This document will show you how to create a shortcut with a food special that rings in multiple i...

Updated 2 months ago by Cheryl Fuhrmann

How to configure "Double Up for a Buck" Shortcut

Sail POS: Backoffice POS

This document will show you how to configure a "Double up for a Buck" discount This can be use...

Updated 2 months ago by Cheryl Fuhrmann

How to configure a "BOGO" Shortcut

Sail POS: Backoffice POS

This document will show you how to configure a BOGO (or 2 for 1) discount This can be used whe...

Updated 2 months ago by Cheryl Fuhrmann

How to configure the Speed Rail

Sail POS: Backoffice POS

This document will show you how to configure the Speed Rails on the Terminal Speed rails are f...

Updated 2 months ago by Cheryl Fuhrmann

How to create a Shortcut

Sail POS: Backoffice POS

This document will show you how to create a Shortcut A shortcut is a set of actions that can o...

Updated 2 months ago by Cheryl Fuhrmann

EVPay FAQs

EVPay

What is the deposit schedule with my credit card transactions? Your account is set up for "next ...

Updated 2 months ago by Maya Byers

Payment Funding Schedule

EVPay

Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...

Updated 2 months ago by Maya Byers

PCI Compliance for EVPay™

EVPay

Introduction  Most EVPay compliance steps for PCI take just 10-15 min.  What is PCI?Payment Car...

Updated 2 months ago by Maya Byers

EVPay Understanding Payment Failure Notifications

EVPay

Introduction A payment failure notification is issued by EVPay when an ACH payment has a "declin...

Updated 2 months ago by Maya Byers

Accessing Your Statements in MX Merchant

EVPay

Introduction  This document will guide you in how to access your statements in MX Merchant (MXM)...

Updated 2 months ago by Maya Byers

Bank Letter Requirements and ACH Banking IDs

EVPay

Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...

Updated 2 months ago by Maya Byers

Viewing Reports in MX Merchant

Payments

Introduction This guide will show you how to navigate reports within MX Merchant. Navigating ...

Updated 2 months ago by Maya Byers

Payment Funding Schedule

Payments

Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...

Updated 2 months ago by Maya Byers

Understanding Credit Cards: From Authorization to Funding

Payments

Introduction A credit card batching schedule involves the systematic grouping of multiple transa...

Updated 2 months ago by Maya Byers

How to Clear Cache and Cookies

Payments

Introduction - What is a "cache" and why should you clear it? Any sophisticated website you visi...

Updated 2 months ago by Maya Byers

Two-Factor Authentication in MX Merchant

Payments

Introduction In order to enhance online security measures, all MX Merchant users are required to...

Updated 2 months ago by Maya Byers

Issuing a Refund in MX Merchant

Payments

The process for issuing a refund in MX Merchant.  #1 - Processing a Not Previously Existing Paym...

Updated 2 months ago by Maya Byers

Running Payments in MX Merchant

Payments

The process for running a credit card payment within MX Merchant.  Getting to Quick Pay Step 1 ...

Updated 2 months ago by Maya Byers

Rekey FAQs

Payments

Access the rekey submission form here: https://www.jotform.com/242184575931159  What is a reke...

Updated 2 months ago by Maya Byers

PCI for Sail Online Ordering

 Most online ordering compliance steps for PCI take just 10-15 min.  Introduction What is PCI?P...

Updated 2 months ago by Maya Byers