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How to create an All Day Count
This document will show you how to create an All Day Count item for the Kitchen Video Screens ...
KVS Options
When using Kitchen Video Screens (KVS) there are a couple different options on the way that it ca...
KVS Ticket Automation
What is Ticket Automation? Ticket automation on a kitchen video system (KVS) for restaurants ref...
Pass the Puck
This document will show you how to configure a Pass the Puck station collection, and what it look...
Orders Screen
This will detail how to use the orders screen. ...
Chargeback FAQs
What is a chargeback? Is a dispute the same thing? When we describe chargebacks, we often utiliz...
Release 2024.12.1 "Cheeseburger"
Notes: This release consists of 4 New features and Improvements. Use the page navigation section ...
Payroll Report
This article provides instruction on how to produce a payroll report in Focus POS. For informa...
Audit Report
This article provides instruction on how to produce a payroll report in Focus POS. For informa...
Creating a New Report
Step 1 Scroll down to an empty report slot and under Type, click the down arrow to choose t...
Modifying a Report
Step 1 On the order access screen click the Wrench icon. Step 2 Click the Setup ...
Emailing or Printing Out Reports
Step 1 On the order access screen click the Wrench icon. Step 2 Clic...
Accessing Reports
To access the Reports window in Focus POS: 1. Log in to the back office by clicking the wrench i...
Adjusting Availability
Log in remotely to the Focus server through Splashtop From the menu bar in back office, navigate...
How to Split a closed day if the day didn't close
**ONLY SPLIT A CLOSED DAY WHEN THE RESTAURANT IS CLOSED ** Credit card tips will stay on previous...
Focus Signature Capture Setup
Knowledge Based Article: Signature Capture Setup Focus allows a customer to sign the screen with...
Sky Tab Mobile Troubleshooting
Restart the Mozart window services on the Focus Office computer Exit out of Focus software on...
Remove order type fees (wellness or service fees) from Focus POS
Click the Wrench Icon Click Setup and Enter access code Click Order Entry (top right) Scro...
Remove NCA (non cash adjust) from Focus POS
Remove NCA from Focus POS Click the Wrench Icon Click Setup and Enter access code Click...
Removing Credit Card Tip Fees
This document contains information on how to remove credit card tip fees in Focus POS systems. S...