Recently Updated Pages
How to see your sales (Server Close Report)
Log in Click on the Report Icon (bottom right)
How to do a Refund
Click Quick Order on the default screen Click Charge Tab Click on one of the Refund ...
How to move an item to different seat and hold, delete & duplicate items
Move an item to a different seat Click Edit In the item you want to move – Click & Hold t...
How to modify, duplicate or add note it a menu item
Slide right on the menu item you want to modify, duplicate, or add a note Modify Item C...
How to Delete or Void a Menu Item
If an item has not been sent it will be green and can be deleted Delete Slide to the left an...
How to assign a receipt check printer
A handheld device can be assigned to a guest check printer to print off customer receipts. E...
How to add a item through search
Click Add button In the search box type in the menu item Click the + button next to t...
How to Split a closed day if the day didn't close
**ONLY SPLIT A CLOSED DAY WHEN THE RESTAURANT IS CLOSED ** Credit card tips will stay on previous...
Focus Signature Capture Setup
Knowledge Based Article: Signature Capture Setup Focus allows a customer to sign the screen with...
Sky Tab Mobile Troubleshooting
Restart the Mozart window services on the Focus Office computer Exit out of Focus software on...
Rewards: Adding Members, Points and Rewards
Log into Ingage Rewards website https://www.ingagerewards.com/Account/MerchantSignIn Merchants ...
Remove order type fees (wellness or service fees) from Focus POS
Click the Wrench Icon Click Setup and Enter access code Click Order Entry (top right) Scro...
Remove NCA (non cash adjust) from Focus POS
Remove NCA from Focus POS Click the Wrench Icon Click Setup and Enter access code Click...
Sales vs Labor By Day Part Report
The Sales vs Labor By Day Part Report compares sales performance against labor costs, summarized ...
Driver Report
The Driver Report tracks delivery activity for your drivers, including trip counts, delivery time...
Handheld Usage Report
The Handheld Usage helps measure handheld adoption by comparing employee sales activity on handhe...
Time Card Report
The Time Card Report provides a detailed look at employee time punches for a selected date range....
Time Clock Audit Report
The Time Clock Audit Report shows all clock-in and clock-out changes made for employees during th...
Phone List Report
The Phone List Report provides a quick, printable directory of all employees who have a phone num...
Server Close Report
The Server Close Report shows all sales and payment activity for one employee’s shift close.It’s ...