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Bank Letter Requirements and ACH Banking IDs
Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...
Chargeback FAQs
What is a chargeback? Is a dispute the same thing? When we describe chargebacks, we often utiliz...
Privacy Policy
INGAGE LLC Privacy Policy This Privacy Policy explains our practices, defines our users’ (“you” ...
Payment Funding Schedule
Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...
Understanding Credit Cards: From Authorization to Funding
Introduction A credit card batching schedule involves the systematic grouping of multiple transa...
How to Clear Cache and Cookies
Introduction - What is a "cache" and why should you clear it? Any sophisticated website you visi...
Two-Factor Authentication in MX Merchant
Introduction In order to enhance online security measures, all MX Merchant users are required to...
Issuing a Refund in MX Merchant
The process for issuing a refund in MX Merchant. #1 - Processing a Not Previously Existing Paym...
Running Payments in MX Merchant
The process for running a credit card payment within MX Merchant. Getting to Quick Pay Step 1 ...
Rekey FAQs
Access the rekey submission form here: https://www.jotform.com/242184575931159 What is a reke...
Credit Card Re-Apply Expanded version
This document give a full explanation of how to use Credit Card Re-Apply and will show you videos...
How to use Shift Hub on the App
This document explains how to use ShiftHub to request shift swaps or give away shifts with other ...
Ingage Scheduling App - Staff Guide
The Ingage Scheduling app lets you view your schedule, request time off, swap or give away shifts...
Welcome to Scheduling!
What to expect from your new scheduling system This system makes it easier for you to see your s...
Gift Card Liability Report
The Gift Card Liability Report shows the total outstanding balance owed on gift cards, broken dow...
86 Item Report
The 86 Item Report shows all items that are currently on the 86/Countdown List and displays their...
Focus to Sail Employee Export/Import
This document covers the steps to export a current employee list from Focus POS and prepare it fo...
Payroll Details Report
The Payroll Details Report provides the most detailed view of payroll. It lists every employee sh...
Labor Productivity Report
The Labor Productivity Report shows how effectively labor hours are being used compared to sales ...
Sales vs Labor by Hour Report
The Sales vs Labor by Hour Report compares hourly sales performance against labor costs, helping ...