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Customer Statement Report

Sail POS: Backoffice Report Samples

The Customer Statement report provides a summary of all invoices, payments, and balances for a cu...

Updated 4 months ago by Cheryl Fuhrmann

Exclusive vs Inclusive Tax on reports

Sail POS: Backoffice Reporting

This document will show you how exclusive and inclusive taxes report on the Daily sales report an...

Updated 4 months ago by Billy

Rollover/Prior Payments

Sail POS: Backoffice Reporting

This document will show reporting for when a payment on an order is rolled over to the next day. ...

Updated 4 months ago by Cheryl Fuhrmann

Updating your Google Business Profile, Facebook, and Instagram

Google Business Profile Your Google listing is how most customers find you. If You Have Acces...

Updated 4 months ago by Maya Byers

Obtaining Your Website Domain and Next Steps

Part 1 - Purchasing your domain through GoDaddy Step 1 - Go to GoDaddy Visit: www.godaddy...

Updated 4 months ago by Maya Byers

Shift Shortcuts

Ingage Scheduling For Management

Shift Shortcuts are preconfigured shift times that make building schedules faster and more consis...

Updated 4 months ago by Cheryl Fuhrmann

How to Edit an Employee

Ingage Scheduling For Management

Employee information in Ingage Scheduling is primarily managed through Sail Backoffice. Most empl...

Updated 5 months ago by Cheryl Fuhrmann

Managing Time Off Requests

Ingage Scheduling For Management

Managing Time Off Requests allows managers to review, approve, or deny employee requests so they ...

Updated 5 months ago by Cheryl Fuhrmann

How to Configure Skill Levels

Ingage Scheduling For Management

Skill Levels are created in Sail Backoffice Skill Levels allow you to assign a proficiency level...

Updated 5 months ago by Cheryl Fuhrmann

Rekey FAQs

Access the rekey submission form here: Rekey Authorization What is a rekey? In layman's term...

Updated 5 months ago by Ben

Discount Fee Method: Daily vs. Monthly

Introduction You have two options to choose from in deciding when you want the payment processer...

Updated 5 months ago by Maya Byers

Surcharging in the MX Virtual Terminal

Payments Surcharge

Introduction This is guide will explain how to use the MX Virtual Terminal with surcharging.  I...

Updated 6 months ago by Maya Byers

Surcharge POS 3x4 Pro-Print

Payments Surcharge

Downloadable Print for Surcharge Notice: Surcharge POS 3x4 Pro-Print.pdf

Updated 6 months ago by Maya Byers

Release 2025.10.1 "Yellowtail"

Sail POS: Release Notes 2025

Notes: This release consists of a few fixes **This release will NOT require a handheld update** ...

Updated 6 months ago by Cheryl Fuhrmann

Release 2025.12.3 "Enchanted Eve"

Sail POS: Release Notes 2025

This release includes a few behind-the-scenes updates, but we thought it would be a great opportu...

Updated 6 months ago by Cheryl Fuhrmann

Release 2025.12.2 "Danzka Caipiroska"

Sail POS: Release Notes 2025

Notes: This release consists of performances Improvements and fixes.  **This release WILL requir...

Updated 6 months ago by Cheryl Fuhrmann

Release 2025.12.1 "Caipirinha"

Sail POS: Release Notes 2025

Notes: This release consists of 1 Improvements.  **This release will NOT require a handheld upda...

Updated 6 months ago by Cheryl Fuhrmann

Release 2025.11.2 "Bellini"

Sail POS: Release Notes 2025

Notes: This release consists of 2 New features and Improvements. Use the page navigation section ...

Updated 6 months ago by Sean Fuhrmann

Release 2025.10.2 "Zuppa Toscana"

Sail POS: Release Notes 2025

Notes: This release consists of 1 report improvement and some fixes.  **This release will NOT re...

Updated 6 months ago by Sean Fuhrmann

Release 2025.9.2 "Xavier Steak"

Sail POS: Release Notes 2025

Notes: This release consists of fixes **This release WILL require a handheld update to version 2...

Updated 6 months ago by Cheryl Fuhrmann