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How to make a PLU

Sail POS: Backoffice POS

This document will detail how to make a new PLU. There are two ways to make a new PLU. You can d...

Updated 9 months ago by Cheryl Fuhrmann

How to create a modifier set

Sail POS: Backoffice POS

This will walk you through creating a modifier set. Open back office. Select the POS ta...

Updated 9 months ago by Cheryl Fuhrmann

Release: 2022.3.1

Sail POS: Release Notes 2022

Note: Items indicated with a ** have been in the system for a few months and are not new as of th...

Updated 9 months ago by Cheryl Fuhrmann

How to create Item Filters

Sail POS: Backoffice POS

This document will show you how to create Item Filters To Navigate to Items filters POS -->...

Updated 9 months ago by Cheryl Fuhrmann

Online Order Throttling

Sail POS: Backoffice POS

This document will walk you thru different ways to set rules around your online order time How...

Updated 10 months ago by Cheryl Fuhrmann

How to update your tax rates

Sail POS: Backoffice POS

Log into Backoffice Click on the POS tab on the top Click on the triangle next to System Setu...

Updated 10 months ago by Jonathan Arjes

How to rearrange PLUs within a category

Sail POS: Backoffice POS

This will show you how to rearrange PLUs within a category which will change the order they appea...

Updated 10 months ago by Cheryl Fuhrmann

PLU: Modifier Flow

Sail POS: Backoffice POS

This document will detail the modifier flow tab.   The Modifier Flow tab is a tool that lets yo...

Updated 10 months ago by Cheryl Fuhrmann

PLU: Inventory

Sail POS: Backoffice POS

This document will detail the inventory tab. The Inventory tab is where you can see and edit i...

Updated 10 months ago by Cheryl Fuhrmann

PLU: Price Levels Tab

Sail POS: Backoffice POS

This will detail the Price level tab on PLUs Price levels tab shows all the price level changes ...

Updated 10 months ago by Cheryl Fuhrmann

PLU: Steering

Sail POS: Backoffice POS

This document will detail the steering section of a PLU in back office.   S...

Updated 10 months ago by Cheryl Fuhrmann

PLU: Location Availability

Sail POS: Backoffice POS

This document will detail the Location Availability tab. The location availability tab will let...

Updated 10 months ago by Cheryl Fuhrmann

PLU: Online Ordering

Sail POS: Backoffice POS

This document will detail the online ordering tab in PLUs   Select this che...

Updated 10 months ago by Cheryl Fuhrmann

Setting Up Modifiers

Sail POS: Backoffice POS

Modifiers are applied modifications to a PLU entry. Modifiers are very customizable in Sail POS, ...

Updated 10 months ago by Cheryl Fuhrmann

How to set up auto close

Sail POS: Backoffice POS

This document will detail how to set up auto close.   Navigate to the POS tab and click to ...

Updated 10 months ago by Cheryl Fuhrmann

How to update today's notes

Sail POS: Backoffice POS

The notes section can be found on the launch screen of the terminal and is a great place to leave...

Updated 10 months ago by Cheryl Fuhrmann

Batch Settle Error

Focus POS User Guide Close Day

Credit Card batches are normally set to automatically batch every 24 hours. If the...

Updated 10 months ago by Paul Dennis

Close Day Errors

Focus POS User Guide Close Day

Every day, Focus closes out the previous day check folder and creates a new check folde...

Updated 10 months ago by Paul Dennis

Creating a New Report

Focus POS User Guide Reports

  Step 1 Scroll down to an empty report slot and under Type, click the down arrow to choose t...

Updated 10 months ago by Paul Dennis

Reapply Credit Card Payments

Focus POS User Guide Credit Cards

Step 1 Reopen the check that you want to add the credit card to. Step 2 Click th...

Updated 10 months ago by Paul Dennis