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EVPay FAQs
What is the deposit schedule with my credit card transactions? Your account is set up for "next ...
PCI Compliance for EVPay™
Introduction Most EVPay compliance steps for PCI take just 10-15 min. What is PCI?Payment Car...
How to Switch a Terminal to the Backup Processor
In the unlikely event that the primary credit card processor goes down, we can switch you to a ba...
Report Parts Reference Table
This is a quick reference guide to the report parts to see what its purpose is, and when and wher...
Report Parts
These are all the report parts (organized alphabetically) that you have the option of to put into...
Daily Sales Report
The Daily Close Report shows a complete summary of all sales, payments, and transactions for a si...
How to edit a report
This document will show how to edit a sales report. Editing a report will let you rearrange, a...
Which Payroll Report is right for me?
Our system offers five different payroll reports. Each one serves a slightly different purpose. U...
Release 2023.9.2 "Xanthippe’s Shrew"
Notes: This release consists of 11 New features and improvements. Use the page navigation section...
How to do the Daily Close
This document will walk you through performing the daily close procedure in Sail. Before you can...
Bank Letter Requirements and ACH Banking IDs
Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...
Customer Account Transactions
The Customer Account Transactions report shows all times a customer account was used as the tende...
How to Configure Surcharging
This document will show how to configure surcharging in Backoffice Inactivate NCA or OPF PO...
Underwriting Help Guide
Payment Processing Set-Up You can download this help guide with more details by clicking on the ...
PLU: Advanced Tab
This page will detail the advanced tab on PLUs settings. This tab has many of the PLU settings...
How to update Billboards
This document will show you how to edit Billboards in Backoffice Billboards allow you to have im...
Batch Report by Date
The Batch Report by Date provides a detailed summary of all card transactions that were grouped (...
Receipt Setup Settings
There are a couple settings you can adjust on your receipts To find the settings Go to Ba...
How to change your Default Receipt Type
When you tap the Receipts button in the POS, a receipt prints using your default receipt type.H...
Size Groups
This document will walk you thru all things Size Groups. From how to set them up, how to ring the...