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How to make a PLU

Sail POS: Backoffice POS: Items & Modifiers

This document will detail how to make a new PLU. There are two ways to make a new PLU. You can d...

Updated 3 months ago by Cheryl Fuhrmann

How to create a modifier set

Sail POS: Backoffice POS: Items & Modifiers

This will walk you through creating a modifier set. Open back office. Select the POS ta...

Updated 3 months ago by Cheryl Fuhrmann

Setting Up Modifiers

Sail POS: Backoffice POS: Items & Modifiers

Modifiers are applied modifications to a PLU entry. Modifiers are very customizable in Sail POS, ...

Updated 3 months ago by Cheryl Fuhrmann

How to create a pay out button

Sail POS: Backoffice POS: Items & Modifiers

This document will detail how to make a payout button   You will need to make a new PLU but...

Updated 3 months ago by Cheryl Fuhrmann

How to create a gift card button

Sail POS: Backoffice POS: Gift Cards

This document will detail how to make a button for a gift card purchase. Creating the gift car...

Updated 3 months ago by Cheryl Fuhrmann

How to adjust Terminal Settings/Defaults

Sail POS: Terminals Management Functions

This document will detail the terminal settings page and show how to change system defaults on th...

Updated 3 months ago by Cheryl Fuhrmann

How to make Font size bigger on the Handhelds

Sail POS: Handhelds

You can make the font bigger on the handhelds using the iPhones settings Where to change the s...

Updated 3 months ago by Cheryl Fuhrmann

KVS Station Settings

Sail POS: Kitchen Video System (KVS)

This document will show you all of the Settings that are on the KVS screens General Settings: ...

Updated 3 months ago by Cheryl Fuhrmann

Quick Station Screen

Sail POS: Kitchen Video System (KVS)

This document will detail the Quick Station Screen 1. Sail Logo - Click the Sail logo ...

Updated 4 months ago by Cheryl Fuhrmann

Expo Screen

Sail POS: Kitchen Video System (KVS)

This document will detail the Expo Screen 1. Sail Logo - Click the Sail logo in the ...

Updated 4 months ago by Cheryl Fuhrmann

Wheel Screen

Sail POS: Kitchen Video System (KVS)

This document will detail the Wheel Screen 1. Sail Logo - Click the Sail logo in the...

Updated 4 months ago by Cheryl Fuhrmann

How to Configure a Kitchen Video in Backoffice

Sail POS: Kitchen Video System (KVS)

This document will walk you thru setting up a kitchen video system To Find Kitchen Video confi...

Updated 4 months ago by Sean Fuhrmann

How to create an All Day Count

Sail POS: Kitchen Video System (KVS)

This document will show you how to create an All Day Count item for the Kitchen Video Screens ...

Updated 4 months ago by Cheryl Fuhrmann

KVS Options

Sail POS: Kitchen Video System (KVS)

When using Kitchen Video Screens (KVS) there are a couple different options on the way that it ca...

Updated 4 months ago by Cheryl Fuhrmann

KVS Ticket Automation

Sail POS: Kitchen Video System (KVS)

What is Ticket Automation? Ticket automation on a kitchen video system (KVS) for restaurants ref...

Updated 4 months ago by Cheryl Fuhrmann

Pass the Puck

Sail POS: Kitchen Video System (KVS)

This document will show you how to configure a Pass the Puck station collection, and what it look...

Updated 4 months ago by Cheryl Fuhrmann

Orders Screen

Sail POS: Terminals Getting started

This will detail how to use the orders screen. ...

Updated 4 months ago by Cheryl Fuhrmann

Chargeback FAQs

Payments

What is a chargeback? Is a dispute the same thing? When we describe chargebacks, we often utiliz...

Updated 4 months ago by Maya Byers

Release 2024.12.1 "Cheeseburger"

Sail POS: Release Notes 2024

Notes: This release consists of 4 New features and Improvements. Use the page navigation section ...

Updated 4 months ago by Cheryl Fuhrmann

Payroll Report

Focus POS User Guide Reports

This article provides instruction on how to produce a payroll report in Focus POS. For informa...

Updated 4 months ago by Regan