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Removing Credit Card Tip Fees
This document contains information on how to remove credit card tip fees in Focus POS systems. S...
Terminal Launch Screen
The terminal launch screen is the “launching” point for all the other par...
Scheduled Orders
Sail has the ability to take an order and have it send to the kitchen later that day or on a fu...
How to Submit a Tip Out
This document will walk you thru the two ways to submit a tip out to another employee. The Submi...
How to manually add and subtract rewards points
Click the Rewards button Click the Lookup button Enter member card or mobile number ...
How to look up a member and apply points
Start an order and enter in items Click the Rewards button Click the Lookup button ...
How to register a reward member
Click the Rewards button Click the Lookup button Enter in card number or mobile phon...
How to apply rewards discount to order
Click the Rewards button Click the Lookup button Click on the member who has the rewa...
Press and Hold
Press and Hold Buttons Several buttons that if the button is held, will give you a shortcut to ...
How to add or subtract Rewards points on the terminal
This document will show you how to add or subtract points from a terminal 1. Set job role rights...
How to Issue & Redeem a Gift Card
This document will show you how to Issue a gift card and how to use the gift card for payment ...
How to Add a Rewards Member and Redeem a Reward
This Document will show you how to add a loyalty member and how to redeem rewards for a member ...
How to edit price and name of an item from a terminal
How to Edit an Item from the terminal Note that you can only edit items if your job role has a...
How to Modify an Item
Modify an Item To get to the modifier screen, select the “Modify” button on the very left of...
How to duplicate an item(s)
This document will show you how to duplicate one or multiple items How to duplicate 1 item ...
How to Move items to a new seat
This this document will show you how to move an item to a another seat. How to move an item t...
How to add notes to an item
This will Show you how to add notes to an item or modifier item Add notes to an item The notes ...
How to add discounts to an item or check
This document will show you how to add a discount to an item or the check on a terminalIf you wan...
How to Hold, Fire, or Re-Fire an item
This will show you how to Hold, Fire, or Re-fire an item How to hold an item Hold until you f...
How to Void or Comp an item
This will detail the process of Voiding or Comping an item after it has been added to a order. ...