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How to enter tips on a Handheld

Sail POS: Handhelds

This document will detail how to enter tips on a Handheld To see how to enter tips on a terminal...

Updated 3 months ago by Cheryl Fuhrmann

How to close a table/order from a handheld

Sail POS: Handhelds

This document will detail how to close a table/order from a handheld. To see how to close a tabl...

Updated 3 months ago by Cheryl Fuhrmann

How to modify a table on a handheld

Sail POS: Handhelds

This will walk you through how to modify a table on a handheld after it has been created. If you...

Updated 3 months ago by Cheryl Fuhrmann

How to adjust the 86 list from a Handheld

Sail POS: Handhelds

This will show you how to add or update items on the 86 list from a Handheld If you would like t...

Updated 3 months ago by Cheryl Fuhrmann

How to do a Refund

Sail POS: Terminals Management Functions

Click Quick Order on the default screen    Click Charge Tab   Click on one of the Refund ...

Updated 3 months ago by Tim Theobald

How to start a table

Sail POS: Handhelds

This will walk through the process of starting a table on a handheld.  Please click the link t...

Updated 3 months ago by Cheryl Fuhrmann

Surcharging FAQs

Payments Surcharge

What is the credit card surcharge and how does it benefit me? For all credit card transactions (...

Updated 3 months ago by Maya Byers

Surcharging in the MX Virtual Terminal

Payments Surcharge

Introduction This is guide will explain how to use the MX Virtual Terminal with surcharging.  I...

Updated 3 months ago by Maya Byers

True Cash Discount Checklist Download

Payments Surcharge

True Cash Discount Checklist.pdf

Updated 3 months ago by Maya Byers

True Cash Discount

Payments Surcharge

Cash Discount Definition A "cash discount" is a reduction in price offered to customers who pay ...

Updated 3 months ago by Maya Byers

Surcharge POS 3x4 Pro-Print

Payments Surcharge

Downloadable Print for Surcharge Notice: Surcharge POS 3x4 Pro-Print.pdf

Updated 3 months ago by Maya Byers

How to Split a closed day if the day didn't close

Focus POS User Guide

**ONLY SPLIT A CLOSED DAY WHEN THE RESTAURANT IS CLOSED ** Credit card tips will stay on previous...

Updated 3 months ago by Tim Theobald

Focus Signature Capture Setup

Focus POS User Guide

Knowledge Based Article: Signature Capture Setup Focus allows a customer to sign the screen with...

Updated 3 months ago by Tim Theobald

Release 2023.1.1 "Echidna"

Sail POS: Release Notes 2023

New Features: Terminal: Press and hold menu items If you press and hold a menu item you will ...

Updated 3 months ago by Cheryl Fuhrmann

How to Configure Surcharging

Sail POS: Backoffice POS

This document will show how to configure surcharging in Backoffice Inactivate NCA or OPF PO...

Updated 3 months ago by Paul Dennis

Updating Your INGAGE Website

Introduction This guide will teach you how to update your INGAGE website. Getting Started St...

Updated 4 months ago by Maya Byers

Discount Fee Method: Daily vs. Monthly

Payments

Introduction You have two options to choose from in deciding when you want the payment processer...

Updated 4 months ago by Maya Byers

Gift Card Pricing

Please email all gift card inquiries to maya@ingageit.com 1. Card Color Please let us know what...

Updated 4 months ago by Maya Byers

Credit Card Surcharge Checklist Download

Payments Surcharge

Credit Card Surcharge Checklist.pdf

Updated 4 months ago by Maya Byers

Credit Card Surcharge

Payments Surcharge

Credit Card Surcharge Definition A "credit card surcharge" is an additional fee charged to custo...

Updated 4 months ago by Maya Byers