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Audit Report
This article provides instruction on how to produce a payroll report in Focus POS. For informa...
Creating a New Report
Step 1 Scroll down to an empty report slot and under Type, click the down arrow to choose t...
Modifying a Report
Step 1 On the order access screen click the Wrench icon. Step 2 Click the Setup ...
Emailing or Printing Out Reports
Step 1 On the order access screen click the Wrench icon. Step 2 Clic...
Accessing Reports
To access the Reports window in Focus POS: 1. Log in to the back office by clicking the wrench i...
Adjusting Availability
Log in remotely to the Focus server through Splashtop From the menu bar in back office, navigate...
How to Split a closed day if the day didn't close
**ONLY SPLIT A CLOSED DAY WHEN THE RESTAURANT IS CLOSED ** Credit card tips will stay on previous...
Focus Signature Capture Setup
Knowledge Based Article: Signature Capture Setup Focus allows a customer to sign the screen with...
Sky Tab Mobile Troubleshooting
Restart the Mozart window services on the Focus Office computer Exit out of Focus software on...
Remove order type fees (wellness or service fees) from Focus POS
Click the Wrench Icon Click Setup and Enter access code Click Order Entry (top right) Scro...
Remove NCA (non cash adjust) from Focus POS
Remove NCA from Focus POS Click the Wrench Icon Click Setup and Enter access code Click...
Removing Credit Card Tip Fees
This document contains information on how to remove credit card tip fees in Focus POS systems. S...
Terminal Launch Screen
The terminal launch screen is the “launching” point for all the other par...
Scheduled Orders
Sail has the ability to take an order and have it send to the kitchen later that day or on a fu...
How to Submit a Tip Out
This document will walk you thru the two ways to submit a tip out to another employee. The Submi...
How to manually add and subtract rewards points
Click the Rewards button Click the Lookup button Enter member card or mobile number ...
How to look up a member and apply points
Start an order and enter in items Click the Rewards button Click the Lookup button ...
How to register a reward member
Click the Rewards button Click the Lookup button Enter in card number or mobile phon...
How to apply rewards discount to order
Click the Rewards button Click the Lookup button Click on the member who has the rewa...
Press and Hold
Press and Hold Buttons Several buttons that if the button is held, will give you a shortcut to ...