Skip to main content

Recently Updated Pages

How to Modify an Item

Sail POS: Terminals Order Entry

Modify an Item To get to the modifier screen, select the “Modify” button on the very left of...

Updated 3 months ago by Cheryl Fuhrmann

How to see your sales (Server Close Report)

Sail POS: Handhelds

Log in Click on the Report Icon (bottom right)      

Updated 3 months ago by Tim Theobald

How to move an item to different seat and hold, delete & duplicate items

Sail POS: Handhelds

Move an item to a different seat Click Edit    In the item you want to move – Click & Hold t...

Updated 3 months ago by Tim Theobald

How to modify, duplicate or add note it a menu item

Sail POS: Handhelds

Slide right on the menu item you want to modify, duplicate, or add a note     Modify Item C...

Updated 3 months ago by Tim Theobald

How to Delete or Void a Menu Item

Sail POS: Handhelds

If an item has not been sent it will be green and can be deleted   Delete Slide to the left an...

Updated 3 months ago by Tim Theobald

How to assign a receipt check printer

Sail POS: Handhelds

A handheld device can be assigned to a guest check printer to print off customer receipts.   E...

Updated 3 months ago by Tim Theobald

How to add a item through search

Sail POS: Handhelds

Click Add button     In the search box type in the menu item Click the + button next to t...

Updated 3 months ago by Tim Theobald

How to check a gift card balance on a handheld

Sail POS: Handhelds

This document will show how to check the balance of a gift card on a handheld. If you'd like to ...

Updated 3 months ago by Cheryl Fuhrmann

How to refresh cache on a handheld

Sail POS: Handhelds

This document will show how to refresh cache on your handheld. If you'd like to see how to do a ...

Updated 3 months ago by Cheryl Fuhrmann

How to enter tips on a Handheld

Sail POS: Handhelds

This document will detail how to enter tips on a Handheld To see how to enter tips on a terminal...

Updated 3 months ago by Cheryl Fuhrmann

How to close a table/order from a handheld

Sail POS: Handhelds

This document will detail how to close a table/order from a handheld. To see how to close a tabl...

Updated 3 months ago by Cheryl Fuhrmann

How to modify a table on a handheld

Sail POS: Handhelds

This will walk you through how to modify a table on a handheld after it has been created. If you...

Updated 3 months ago by Cheryl Fuhrmann

How to adjust the 86 list from a Handheld

Sail POS: Handhelds

This will show you how to add or update items on the 86 list from a Handheld If you would like t...

Updated 3 months ago by Cheryl Fuhrmann

How to do a Refund

Sail POS: Terminals Management Functions

Click Quick Order on the default screen    Click Charge Tab   Click on one of the Refund ...

Updated 3 months ago by Tim Theobald

How to start a table

Sail POS: Handhelds

This will walk through the process of starting a table on a handheld.  Please click the link t...

Updated 3 months ago by Cheryl Fuhrmann

Surcharging FAQs

Payments Surcharge

What is the credit card surcharge and how does it benefit me? For all credit card transactions (...

Updated 4 months ago by Maya Byers

Surcharging in the MX Virtual Terminal

Payments Surcharge

Introduction This is guide will explain how to use the MX Virtual Terminal with surcharging.  I...

Updated 4 months ago by Maya Byers

True Cash Discount Checklist Download

Payments Surcharge

True Cash Discount Checklist.pdf

Updated 4 months ago by Maya Byers

True Cash Discount

Payments Surcharge

Cash Discount Definition A "cash discount" is a reduction in price offered to customers who pay ...

Updated 4 months ago by Maya Byers

Surcharge POS 3x4 Pro-Print

Payments Surcharge

Downloadable Print for Surcharge Notice: Surcharge POS 3x4 Pro-Print.pdf

Updated 4 months ago by Maya Byers