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Order Entry Screen

Sail POS: Terminals Getting started

This will detail the page for putting in guests orders. There are a few ways to get to this pa...

Updated 9 months ago by Cheryl Fuhrmann

How to add discounts to an item or check

Sail POS: Terminals Order Entry

Discounts: Here is what it looks like on the terminals:     We have made it easier for “Req...

Updated 9 months ago by Cheryl Fuhrmann

How to edit price and name of an item from a terminal

Sail POS: Terminals Order Entry

How to Edit an Item: As soon as you click on “Edit item” you will see this screen. ...

Updated 9 months ago by Cheryl Fuhrmann

How to duplicate an item(s)

Sail POS: Terminals Order Entry

Duplicate:To duplicate an item first select it then select the Duplicate button.

Updated 9 months ago by Cheryl Fuhrmann

How to Move items to a new seat

Sail POS: Terminals Order Entry

This will detail the process of editing and moving orders after they have been added to a guest. ...

Updated 9 months ago by Cheryl Fuhrmann

How to Hold, Fire, or Re-Fire an item

Sail POS: Terminals Order Entry

This will detail the process of editing and moving orders after they have been added to a guest. ...

Updated 9 months ago by Cheryl Fuhrmann

How to Void or Comp an item

Sail POS: Terminals Order Entry

This will detail the process of editing and moving orders after they have been added to a guest. ...

Updated 9 months ago by Cheryl Fuhrmann

How to Split & Un-split an item on the terminal

Sail POS: Terminals Order Entry

This document will show you how to Split and then Un-split an item on the terminal   How to Spl...

Updated 9 months ago by Cheryl Fuhrmann

How to edit an order: Tools screen

Sail POS: Terminals Order Entry

This document will show the tools editing feature. The “Tools” button is on the bottom toolbar...

Updated 9 months ago by Cheryl Fuhrmann

Credit Card Re-Apply

Sail POS: Terminals Payments

This document will show you videos of different real world scenarios to use Credit Card Re-Apply....

Updated 9 months ago by Cheryl Fuhrmann

How to check a gift card balance on a handheld

Sail POS: Handhelds

This document will show how to check the balance of a gift card on a handheld. If you'd like to ...

Updated 9 months ago by Cheryl Fuhrmann

How to refresh cache on a handheld

Sail POS: Handhelds

This document will show how to refresh cache on your handheld. If you'd like to see how to do a ...

Updated 9 months ago by Cheryl Fuhrmann

How to enter tips

Sail POS: Terminals Payments

This document will detail how to enter tips on a Terminal To see how to edit tips on a handheld ...

Updated 9 months ago by Cheryl Fuhrmann

How to close a table/order

Sail POS: Terminals Payments

This document will detail how to close a table/order from a terminal To see how to close a table...

Updated 9 months ago by Cheryl Fuhrmann

How to close a server

Sail POS: Terminals Management Functions

This document will show how to close a server. There are 3 things to do before you run a server ...

Updated 9 months ago by Cheryl Fuhrmann

How to enter tips on a Handheld

Sail POS: Handhelds

This document will detail how to enter tips on a Handheld To see how to enter tips on a terminal...

Updated 9 months ago by Cheryl Fuhrmann

How to reopen a closed table/order

Sail POS: Terminals Payments

This document will detail how to reopen a closed table/order from a terminal NOTE: If it is a cr...

Updated 9 months ago by Cheryl Fuhrmann

How to close a table/order from a handheld

Sail POS: Handhelds

This document will detail how to close a table/order from a handheld. To see how to close a tabl...

Updated 9 months ago by Cheryl Fuhrmann

How to modify a table on a handheld

Sail POS: Handhelds

This will walk you through how to modify a table on a handheld after it has been created. If you...

Updated 9 months ago by Cheryl Fuhrmann

How to start a table

Sail POS: Handhelds

This will walk through the process of starting a table on a handheld.  Please click the link t...

Updated 9 months ago by Cheryl Fuhrmann