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Removing Credit Card Tip Fees

Focus POS User Guide

This document contains information on how to remove credit card tip fees in Focus POS systems. S...

Updated 1 year ago by Jonathan Arjes

Terminal Launch Screen

Sail POS: Terminals Getting started

The terminal launch screen is the “launching” point for all the other par...

Updated 1 year ago by Cheryl Fuhrmann

Scheduled Orders

Sail POS: Terminals Order Entry

Sail has the ability to take an order and have it send to the kitchen later that day or on a fu...

Updated 1 year ago by Cheryl Fuhrmann

How to Submit a Tip Out

Sail POS: Terminals Management Functions

This document will walk you thru the two ways to submit a tip out to another employee. The Submi...

Updated 1 year ago by Cheryl Fuhrmann

Press and Hold

Sail POS: Terminals Order Entry

Press and Hold Buttons Several buttons that if the button is held, will give you a shortcut to ...

How to Issue & Redeem a Gift Card

Sail POS: Terminals Order Entry

This document will show you how to Issue a gift card and how to use the gift card for payment ...

Updated 1 year ago by Billy

How to Add a Rewards Member and Redeem a Reward

Sail POS: Terminals Rewards

This Document will show you how to add a loyalty member and how to redeem rewards for a member ...

Updated 1 year ago by Billy

How to edit price and name of an item from a terminal

Sail POS: Terminals Order Entry

How to Edit an Item from the terminal Note that you can only edit items if your job role has a...

Updated 1 year ago by Cheryl Fuhrmann

How to Modify an Item

Sail POS: Terminals Order Entry

Modify an Item To get to the modifier screen, select the “Modify” button on the very left of...

Updated 1 year ago by Cheryl Fuhrmann

How to duplicate an item(s)

Sail POS: Terminals Order Entry

This document will show you how to duplicate one or multiple items How to duplicate 1 item ...

Updated 1 year ago by Cheryl Fuhrmann

How to Move items to a new seat

Sail POS: Terminals Order Entry

This this document will show you how to move an item to a another seat.  How to move an item t...

Updated 1 year ago by Cheryl Fuhrmann

How to add notes to an item

Sail POS: Terminals Order Entry

This will Show you how to add notes to an item or modifier item Add notes to an item The notes ...

Updated 1 year ago by Cheryl Fuhrmann

How to add discounts to an item or check

Sail POS: Terminals Order Entry

This document will show you how to add a discount to an item or the check on a terminalIf you wan...

Updated 1 year ago by Cheryl Fuhrmann

How to Void or Comp an item

Sail POS: Terminals Order Entry

This will detail the process of Voiding or Comping an item after it has been added to a order. ...

Updated 1 year ago by Cheryl Fuhrmann

How to edit an order: Tools screen

Sail POS: Terminals Order Entry

This document will show the tools editing feature. The “Tools” button is on the bottom toolbar...

Updated 1 year ago by Cheryl Fuhrmann

How to adjust the 86 list from the Terminal

Sail POS: Terminals Order Entry

This document will show you how to add or update items on the 86 list from the Terminal If you w...

Updated 1 year ago by Cheryl Fuhrmann

Release 2024.12.3 "Escargot"

Sail POS: Release Notes 2024

Notes: In this release we made some improvements to our Scheduled orders feature so it will expla...

Updated 1 year ago by Cheryl Fuhrmann

Rewards: Updating the Member Portal

Ingage Rewards

This document will show you how to configure the Member Options for the Member Portal. The Mem...

Updated 1 year ago by Billy

Rewards: Creating Events

Ingage Rewards

This guide explains how to create and manage Events to communicate with members based off of thei...

Updated 1 year ago by Billy

Rewards: Creating Email Campaigns

Ingage Rewards

This guide explains how to create and manage Email Campaigns to promote specials, events or updat...

Updated 1 year ago by Billy