Skip to main content

Recently Updated Pages

Release 2023.9.2 "Xanthippe’s Shrew"

Sail POS: Release Notes 2023

Notes: This release consists of 11 New features and improvements. Use the page navigation section...

Updated 1 year ago by Cheryl Fuhrmann

Customer Account Transactions

Sail POS: Backoffice Report Samples

The Customer Account Transactions report shows all times a customer account was used as the tende...

Updated 1 year ago by Cheryl Fuhrmann

How to Configure Surcharging

Sail POS: Backoffice POS: System Setup

This document will show how to configure surcharging in Backoffice Inactivate NCA or OPF PO...

Updated 1 year ago by Jordan

Batch Report by Date

Sail POS: Backoffice Report Samples

The Batch Report by Date provides a detailed summary of all card transactions that were grouped (...

Updated 1 year ago by Cheryl Fuhrmann

Receipt Setup Settings

Sail POS: Backoffice POS: System Setup

There are a couple settings you can adjust on your receipts To find the settings Go to Ba...

Updated 1 year ago by Cheryl Fuhrmann

How to change your Default Receipt Type

Sail POS: Backoffice POS: Settings

When you tap the Receipts button in the POS, a receipt prints using your default receipt type.H...

Updated 1 year ago by Cheryl Fuhrmann

Delivery & Dispatch

Sail POS: Backoffice POS: System Setup

This document will show you how to set up delivery zones and dispatch in Backoffice. It will also...

Updated 1 year ago by Cheryl Fuhrmann

How to configure the Speed Rail

Sail POS: Backoffice POS: Settings

This document will show you how to configure the Speed Rails on the Terminal Speed rails are f...

Updated 1 year ago by Cheryl Fuhrmann

How to configure a Discount

Sail POS: Backoffice POS: Settings

There are many different setting on what can be configured in a discount, and this document will ...

Updated 1 year ago by Cheryl Fuhrmann

How to configure a context filter for the alcohol modifier set not prompting

Sail POS: Backoffice POS: Settings

This document will show you how to configure a context filter so that the Alcohol modifier set do...

Updated 1 year ago by Cheryl Fuhrmann

How to configure an auto gratuity based on guest count

Sail POS: Backoffice POS: Settings

This document will show you how to configure an auto gratuity based off a guest count Charge...

Updated 1 year ago by Cheryl Fuhrmann

How to configure a delivery charge on an order type

Sail POS: Backoffice POS: Settings

This document will show you how to configure a fixed dollar amount for delivery charge on the To-...

Updated 1 year ago by Cheryl Fuhrmann

How to add Auto Gratuity to a CC Receipt

Sail POS: Backoffice POS: System Setup

This document will walk you thru how to change the customer's CC receipt so that it reflects that...

Updated 1 year ago by Cheryl Fuhrmann

How to configure an order type to prompt for a phone number

Sail POS: Backoffice POS: System Setup

This document will show you how to configure an order type so that it prompt for a customer's pho...

Updated 1 year ago by Cheryl Fuhrmann

How to configure Order Processing Fee

Sail POS: Backoffice POS: Settings

This document will show you how to configure order processing fee in Backoffice Set up a tax f...

Updated 1 year ago by Cheryl Fuhrmann

How to configure Cash Discounting

Sail POS: Backoffice POS: Settings

This Document will show you how to configure Cash Discounting in Backoffice   Make sure the ten...

Updated 1 year ago by Cheryl Fuhrmann

How to create Item Filters

Sail POS: Backoffice POS: Settings

This document will show you how to create Item Filters To Navigate to Items filters POS -->...

Updated 1 year ago by Cheryl Fuhrmann

How to update your tax rates

Sail POS: Backoffice POS: System Setup

Log into Backoffice Click on the POS tab on the top Click on the triangle next to System Setu...

Updated 1 year ago by Jonathan Arjes

Kitchen Ticket Examples

Sail POS: Backoffice POS: System Setup

This document will show you examples of kitchen and bar tickets using different fonts, spacing, a...

Updated 1 year ago by Cheryl Fuhrmann

How to edit Minimum Wage

Sail POS: Backoffice Staff

This document will show you how to edit all employees minimum wage at one time How to edit min...

Updated 1 year ago by Cheryl Fuhrmann